Service Center

Real Reviews From Verified Customers

Lori H.
5 out of 5
7/25/2025
I am very satisfied with the whole process. The valet service and the texting components make the whole process so much more manageable.Thank you.
Blake K.
5 out of 5
7/25/2025
Appreciate the candidness and knowledge from the service desk and the communication and flexibility when it comes to service.
Brett B.
2 out of 5
7/25/2025
Testing results found nothing and the vehicle still has same acceleration issues.
Michael G.
5 out of 5
7/24/2025
Thank you, really appreciated the service which allowed me to do other thingd besides eaiting.
Regina P.
2 out of 5
7/24/2025
Wait time was the longest I've ever experienced. No apology or explanation for the hour and twenty minutes wait. My appointment was for 1 pm. I have a lot of patience, but am concerned that some customers may use the long wait as a tool to spread negativity about Pettus' service department. Keeping customers updated when running behind schedule or explanation about the reason for taking longer than normal for an oil change and tire rotation package would be a positive thing to keep a high performance level rating for the Pettus Ford service department.
Bob M.
5 out of 5
7/23/2025
Good job. Friendly employees
John C.
4 out of 5
7/23/2025
Couldn't be happier with
Sherry M.
5 out of 5
7/22/2025
Excellent service and thank you for being the Best. Sherry M
Tom D.
5 out of 5
7/22/2025
Always a job well done. Thank you
Joyce K.
5 out of 5
7/22/2025
Had a great experience. Got me in quickly
Stanley R.
1 out of 5
7/19/2025
Appnt at 9am, dropped off at 8:20am, at 11:30 car was still not taken back. No communication until I reached out to get an update. Car did not get serviced.
Karen G.
4 out of 5
7/19/2025
Friendly service from first phone call till vehicle returned to my door. Thank you all.
Kathy M.
4 out of 5
7/19/2025
Thanks Nick for the prompt service and texting with part order before it was ordered. We will discuss part soon thanks again
James G.
5 out of 5
7/19/2025
Lizzy was very responsive and helpful.
Richard B.
3 out of 5
7/17/2025
Lizzie is very good at her job! I told her “let’s go get that ice cream.” Well that didn’t fly…
Bauman Oil.
4 out of 5
7/17/2025
Fast, friendly and complete.
Marian W.
5 out of 5
7/16/2025
Nick was very professional. He got me in and out very quickly. He answered all of my questions. I was very satisfied.
Merikie T.
5 out of 5
7/16/2025
Lizzy was wonderful!
Brandon T.
5 out of 5
7/15/2025
Friendly and fast service!
Sidney G.
4 out of 5
7/12/2025
Nick does an excellent job

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