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Real Reviews From Verified Customers

Service Center Review Summary

5 star 590 reviews 63%
4 star 223 reviews 24%
3 star 17 reviews 2%
2 star 66 reviews 7%
1 star 39 reviews 4%
Review Us
Dan S.
4 out of 5
8/18/2024
I look forward to meeting Elizabeth in person and to working with her
Allan S.
5 out of 5
8/17/2024
Thank you
Suhail M.
5 out of 5
8/14/2024
Thoughtful professional service. Thanks
David M.
5 out of 5
8/13/2024
George was efficient and endearing
Anna T.
5 out of 5
8/11/2024
Thank you again for such amazing service!
Roland K.
5 out of 5
8/10/2024
Elizabeth was great.
Daniel G.
4 out of 5
8/10/2024
She is great!
Dong Y.
5 out of 5
8/8/2024
Thank you Elizabeth for your professionalism.really appreciate all your help!!
Alfredo G.
5 out of 5
8/7/2024
Excellent communication, and outstanding work energy
Tony W.
5 out of 5
8/3/2024
Liz provided excellent customer service and was very helpful.
Emily Y.
5 out of 5
8/2/2024
Very smooth and pleasant experience, thank you!
Durk C.
5 out of 5
8/2/2024
I was very satisfied with my service
Vijaya R.
5 out of 5
8/1/2024
Mr. My wife and I rate John’s attention to our service needs as above and beyond; and that’s why we bought his staff and him the best cookies we could find.
Jondelle B.
5 out of 5
7/29/2024
Liz is amazing and makes the whole experience wonderful. It is a pleasure to have her high level of service and care. She makes you feel like party of the Genesis family. Thank you Liz!
Joseph L.
5 out of 5
7/28/2024
Thanks for getting my car serviced in a short amount of time
Boris G.
4 out of 5
7/28/2024
It took two hours. Longer than I expected.
Roger M.
5 out of 5
7/28/2024
Services were excellent.
Ella L.
2 out of 5
7/27/2024
Upon arrival for service appt, there were no loaner cars available even though I had reserved one when I made a physical visit to service ctr to schedule service. Liz explained that the loaner cars were either in accident or being serviced. A heads up phone call the previous day would have been appreciated as I had a doctor's appt the same morning.
Jin K.
5 out of 5
7/26/2024
Good service. Takes care of everything promptly. Notifies on the status of my vehicle in real time.
Charles H.
5 out of 5
7/26/2024
Good job, Elizabeth

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