Ask Elizabeth the service advisor
Elizabeth has been my service advisor for one year. She is hard working, responsive, helpful and trustworthy. I have no complaints and feel grateful she has helped me with my car.
You provided my car back to me without working cameras and then when you fixed the cameras, you provided the car back to me with the back seat not put back together.
Elizabeth was a pleasure to work with. She listened to my concerns, asked pertinent questions, and made sure the service department took care of everything in a reasonably timely fashion.
Liz was too notch. She was friendly, personable, communicative, went above and beyond when factors outside her control came into play. I would strongly prefer having her as my service representative.
Please continue to provide her the tools needed to give us customers a good experience.
5/5 stars.
Elibeth did a great job getting my service done I was
Very happy with her
Very friendly and helpful
Elizabeth and Victor were both very welcoming and helpful.
Top notch service!
Eliizabeth patiently and clearly explained the service details. She checked in with me regularly while I was waiting, and she even asked the crew to prioritize me because I had driven 100 miles for service. She was professional, warm and upbeat, and made the experience more enjoyable (as much as car maintenance can be). 11 on a scale of 10.
Would have preferred a consultation before leaving - but The rep, Elizabeth was too busy - as simple service Ok but not ok if had been more complicated! The pick up and check out were good!
Elizabeth is simply the best and single-handedly will make my next car a Genesis. Super communicative. Always thorough with her explanations.
Elizabeth was very helpful.
Ms. Czahar was extremely helpful and kept me well-informed about the service process for my vehicle. Her service ethic makes me want to continue to use Genesis of San Bruno.
Liz was very nice and helpful
Elizabeth is always super helpful and makes me feel like a welcomed customer.
Completely satisfied with John Su but not happy with the technicians that service my vehicle. There’s black finger prints on my front seats (WHITE) that was easily seen that I have to carefully removed.
Elizabeth is probably the only reason I use this dealership. I totally trust her and that's the reason I return to San Bruno Hyundai!
The check engine light is still on and the car hesitates when accelerating. The car was not fixed.
Liz did a great job all the way around and provided excellent service!
I'm so impressed with Elizabeth energy and enthusiasm. She must speed walk 10 miles a day.She was very friendly and professional. I will return if need be. This the way you treat a customer.
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