This service center is busy. We were out of own & left our car for a WEEK! Replacement park was broken upon installation. The part we were waiting for! Hope we can get part in our new Seattle location. Be Better!
Daniel provided excellent service!
Danny was terrific, friendly and helpful when I brought the car in and picked it up later. Besides the maintenance I was pleasantly surprised that my car was washed inside and out. I will happily bring my Tucson back for service.
George was very thorough, courteous and to the point. I appreciate the customer service and confidence from him.
Helpful and understanding. Adaptable and solution orientated.
Everyone did a great job!
Thank you!
Danny was great! Appreciate his assistance
I always had an amazing experience with the company !The customer service was top notch and the job repair with the amount of time was excellent. I would like to thank you Alicia Manabua for the hard work and generosity. I highly recommend Hyundai San Bruno to anyone looking for quality products and excellent Service.
Thank you, Alicia did her job well.
The maintenance service was pretty good.
Making an appointment and checking in was not a good experience. I initially scheduled an appointment through the website, but I don't think that calendar synchs with actual appointments available because I was contacted by phone to give all my details again and schedule farther out. Then the appointment given was accidentally on a holiday so we had to reschedule. Then when I came in for the appointment the wait to check in was fairly long (30 minutes) the estimated time to complete the tire rotation was much longer 4-5 hours instead of 2 hours estimated on the phone which meant I would not make it to work so I had to reschedule again. Second time I came in for the appointment the check in wait time was shorter but still seems a bit long just to confirm maintenance needed.
Definitely appreciated the Lyft home for the 3 hour wait, thanks!
He was the best! Every question that I had he made sure I was able to understand what he was talking about.
Elizabeth has been very helpful. She had kept in contact and kept me updated on my car which I am very thankful for.
I’m very happy with service provided by Alicia Manabua. She keeps me updated as work is done in time. She made sure all problems are solved as my expectations.
Rafa, was helpful, knowledgeable and worked hard to communicate with me during the time my vehicle was being serviced.
Alicia was awesome, helpful, and communicated all of the updates. Thank you
Call customer when vehicle is not ready when promised.
Bad communication ahead of the service on the length of the service and loaner availability
Thank you. Your customer service is awesome!
It took almost 5 weeks. It was impossible to get status updates. I had to call multiple times just to get anyone to talk to me.
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