My service advisor was Joey Quintero.
I give Joey very high marks for taking care of me on my first Car Service at Cardinalway Dealership! He listened to my concerns, put me at ease and gave me a Discount. I will be back!
Never had we had such a stellar, highly courteous as well as customer centered professional like Kevin. He exceeded my expectation; extremely helpful , informative, and empathetic. We are customers for life now !! AMILLION THANKS!
Everyone at the El Monte branch was great! Kevin was super helpful and really wonderful to work with. Thank you! ????
Mr. Flores provided excellent customer service. Explained all services required and kept me informed on additional services that were required after inspection.
Mr. Flores is a very personable and friendly individual. He's the perfect person for the job and is 5 Stars worthy!
Outstanding service by Joey Quintero. Thank you very much.
Great in and out service by Joseph
Kevin is the BEST service person to work with. He answers all questions,
takes the time to explain what is needed
and the cost. He’s #1 in my book!!
Lucy M
We didn’t understand how there were four service advisors all sitting at their desk and we got there and none of them helped us. We sat there for over 15 minutes before Joey actually helped us. We thought this was a little bit ridiculous but Joey was helpful and our car was done fairly quickly.
An impromptu meeting slowed the service and the system that provides the results of the multi point inspection was down.
I told the service advisor to reset the Interval for the service . Even after being told he never did it this is the second time I brought my car in and that it was not reset and my numbers were off when it came to frequency of oil changes . By not doing this my blue link was off on the interval.
I appreciated his thorough answers to my questions, orientation to the service department (my first time for car service), explanation of the report after service, and his personable approach with me.
I have been coming here for service many years. Kevin is the best. I appreciate his honesty and professional advice.
Jay was very helpful and informative when it came to explaining the process of diagnostic testing. He took the time to answer all of my questions, which I appreciated. I felt reassured regarding my concerns. It was a positive and stress free experience.
Joe was very friendly and honest. He answered all my questions and resolved my problems w my Kona.
Jay did a good job. But fir some reason it took almost 4 hours to change a battery
Social