my service representative was great Julio did a great job keeping me informed on my car's needs
Matthew was awesome, he assisted me and kept me informed with the progress of my vehicle. I am satisfied with the service provided.
Did a great job taking care of me. Unfortunately no problem was found with the transmission but he assured me everything was documented to cover me for future problems so I really appreciated that.
Although it takes more than a year to finally get my car fixed at your company, I am very content and deeply grateful to Kevin’s service. His timely help and assistance greatly lessened my frustration over this time period for not having my car as my only transportation vehicle. I am deeply appreciative of his great help.
Showed up on time for my 10:00 appointment. Didn’t see service advisor until about 10:20. Was told service should not take more than two hours. Didn’t get car back until after 1:30. Disappointing experience.
Joseph was super professional and I was grateful the wait was very short.
Great customer service from all your staff specially of Kevin Molina thanks for all his service and help.
Very pleased. Julio is friendly and helpful.
Thank you
Mr Joe Flores was very nice to us and the work on the car was good and fast the car drives good thank you The car was washed good job
Mr. Lopez
Did an excellent job in giving the status
Of the task at hand he was very professional and
Customer service was excellent.
Let me make suggestion when changing oil you
Should have a station that is all they do, and another
Station to check and rotate tires. Your customer
Time is valuable. Another suggestion have lunch truck
Come in so people can buy food.
Kevin was very helpful. Thank you CardinaleWay Hyundai of El Monte.
Matthew was great with communication about my Genesis.
Kevin was great. Really communicative. Told me exactly what’s going on. And I really appreciated a newly washed car. Thanks Kevin
I truly appreciate the excellent service you provided for my car.
Muy buen cervicio esta vez gracias
I don’t appreciate having to book a 10am service, and then being told I have a three to four hour wait. What is the point of scheduling a time? I was apparently also not in your system for the booking, I had to show my text messages as proof for my service booking.
very disorganize dealing with clients
The worst service ever. Matthew Lopez was not properly communicating since the beginning until I asked to talk to the manager. I tried several days to talk to him and he never picked up the phone or calling me back after voice messages and “internal” emails. Then, it took several weeks to get a warranty service completed and even being a warranty I still paid part of the service. Would never recommend either getting a Hyundai vehicle again neither going to this dealer.
Thank you for the amazing service.
I've noticed the difference in how my
car handles
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