Myron went above and beyond to make sure my car was taken care of in a timely manner. That dealer has some challenges as it is under construction. But I was cared for well.
Joseph helped me understand what needed to be done for my 23 Tucson. Gave me a fast appointment and gave me piece of mind that my vehicle
Repairs will be done in a timely manner! Amazing and friendly customer service was provided.
done right done fast and Kevin was great.
Joseph was very professional and delivered on his word to complete services within an hour. He tried his best to help me even when a reserved car loaner was not available.
I think there needs to be a better system for loaners because I called twice to confirm a loaner would be available. And, when I arrived, it was unavailable.
However, Joseph did great to help me.
I’m well satisfied.
You guys did the service ahead of time.
Thank you.
I received excellent customer service from Joseph Flores. He was communicative and constantly kept me up to date and informed, and was a very kind, pleasant person to talk to.
Joseph was great, he was really attentive and communicated everything well. He looks to help me to the best of his ability and appreciate his dedication
Excellent customer service.. very friendly.
5 stars service
Add an appointment for diagnostic on my vehicle on a Thursday morning. I was told that they might not get to it even though I made an appointment. Called Friday, Monday, and Tuesday for an update and never heard back from Kevin. Only would receive texts but he never responded to any of my questions until he said my car was ready on Tuesday. I left him 3 messages with other members but he never called back once. It was a very frustrating experience. Once I got my car back on Tuesday, the whole inside of the car was filled with dust as I imagine that they left the windows open for all those days. The lack of communication was very frustrating and my car being very dusty.
Mr Watts was attentive when I entered the make shift office of the service center. He took care of me despite being late on my appointment time. I am satisfied and I hope he will stay for a while.
The only thing though during scheduling of my appointment I was not made aware that there is an on going construction.
I didn’t appreciate showing prior to 7 a.m. and no one was present in the office. I wouldn’t have made an appointment at that time if I was gonna have to wait for everyone to show up. It also meant having to wait for everyone finish settling in before getting any help. The person who helped me, Myron was fine, but what I didn’t appreciate was the miscommunication when making my initial appointment. I called prior asking if I was gonna have to pay out of pocket for anything, I was told no. If they had just checked my vehicle status, they would’ve seen all of the items that I needed to actually get maintenance on, and just had better communication.
Car works great. They were up front with the estimate and stuck with it. The work was completed in the estimated timeframe.
I would like to get my trunk open for some reason I can't open it appreciate anything you can do to open it for me thank you
Kevin was very nice, patient and informative from beginning to end! Keep up the good work!
Matthew was fine but i have very serious issues with the charges and the process. I have stopped payment on the credit card until i am able to talk with the General Manager about this. ****-****-xxxx
5 star rating for service engineer. Knowledgeable helpful answered. Promptly called when service was done. Explained in detail was was donwould definitely come back.
Julio was friendly and knowledgeable. The service was done very quickly which made me happy.
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