Julio was very accommodating and explained the service I was receiving in great detail. He also made sure I was well informed about future maintenance checks.
Thanks for the excellent service
kevin was very accommodating
He is very professional and goes beyond his duties to assist the customer. He is very respectful, responsible, and he always
Gives the customer update and time frames of your vehicle status.
Great customer service!!! Timely and affordable oil change. The “Thank you” note and Hershey kisses were a nice touch. Thank you.
Thank you for the great service!
Julio is the best, thank you for great service!
Nobody seemed to want to work, let alone help me. I’ve always thought customer service at Cardinalw was bad, but now it’s even worse! Your service people should be trained more! They are a turn off. I was very dissatisfied with my visit today! All I wanted was to have my odometer read for MPG program. The person said it doesn’t exist anymore. When I asked him to call Hyundai MPG, he said he didn’t have the phone no. He should’ve researched it to find out their phone no. He actually asked me, the Customer, if I knew the number! He was just plain lazy! And after he went to my car to read the odometer, finally, he just left without a word to go back to the trailer. I was standing right there! No, I’ll be right back, would you like to wait here, nothing at all! He just left without a word until I called him back. I asked, are we done? Where are you going? He just completely ignored me! Just awful customer service!
Joseph was super professional and communicative. I've had issues with this dealership for some time but Joseph has completely changed my mind.
Thanks for working so quickly to get the car back on the road!
Julio was great, very professional and friendly.
Joey called me to schedule my service and was able to accommodate me the following day! He was kind, professional and had my car ready for pickup within 2 hours, which was crazy considering I was a walk-in on a Saturday. Thank you for your assistance, Joey!
Yes was satisfied ,but like to have more details provided about the issue , before I walk away , and have return to ask , which is not easy due my age .
Matt was very friendly and attentive 10/10 fast and excellent service
I was really frustrated that the recall part wasn’t available so I have to bring my car back again. I wasn’t told about that when I made the appointment.
But it doesn’t matter if I was tomd the part should have been available so I wouldn’t have to make two trips.
Julio was very helpful and gave excellent service. His help fullness will keep me going back.
Took a little longer than I wanted, but everyone was very good
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