Matthew and the whole team were great. Total pros. And cool and calm despite a rush on service requests, Cardinale folks are friendly and upbeat which makes for a good customer experience.
Love the friendly service, I feel Joseph Flores is always honest, I like that!
I spent 4 hrs there after being told it was going to take half the time at most. The rep was a jack.i don’t know what happened to this place but I don’t mind driving another 15 minutes to get treated right.
I waited 3 hrs for an oil change. I had to go ask when my car was going to be done before anyone came to get me. The waiting room was full of frustrated customers waiting long hours for their cars.
Matthew is a Pro, knowledgeable, professional and kind.
Thank you.
Mr Harris was especially pleased with the check list of all the engine system being checked. How ever he was hoping that the car would have been washed when he picked it up. No worries. Thanks for the quick service.
When someone is waiting do not ignore them for 30 minutes knowing they need help but instantly take the person who just walked in to help them.
Matthew was extremely helpful and responsive throughout the entire process. My car repairs were held up for nearly a month and a half and Matthew remained consistent with providing regular updates and handling all of my questions - whether they were technical repair questions or insurance related inquiries. Overall, the process was much more streamlined and effective with Matthew and the entire experience was exceptional.
Horrible customer service
Kevin is always so helpful and really great. I really appreciate him and the team there. The best!!
Very professional and knowledgeable. It was a pleasure to meet him.
Kevin at Cardinale Way Hyundai made the first service for
our 2024 Santa Fe painless. He was efficient, knowledgeable and friendly. In fact that goes for all the staff we encountered. This experience is especially surprising because the dealership is undergoing a major remodeling! Way to go guys!
Joseph was cool. Would recommend CardinaleWay Hyundai just because of his customer service
Kevin was great to work with.
Julio was great and easy to communicate with! Best customer services!
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