went in to get a battery changed. they charged me about 200 $ just to change the battery cause it needs programming..had to return the car the very next day cause eccu was fried.. I also had ask for a tire rotation. got the car and noticed that the tires were not rotated
Julio was very personable, knowledgeable and welcoming. Excellent customer service and much appreciated!
My agent was good, very informative, I will be back for sure. Thank you Kevin…
I appreciate the improvement in customer service and doing the service in a timely manner
Thank you for being so communicative with the updates on my vehicle. I appreciated your positive attitude and speed at which you gave me updated info!
Completely satisfied with the service
Satisfied with intake and SVC. Your temporary lounge needs hot water. you had tea with no hot water. Water container under table too big to lift.
It was an Awesome experience again and Matthew was Awesome as well. That’s why we continue to come there to get service.
It was 3 hours. They said they texted me. But they must actually use my home number.Because i'm because I never got it
Able to schedule an early apt right away to check on my battery. Texts to give me status updates and let me know when it was finished, also helpful. The only thing was the check in took a while.. lots of people (9:30 apt) didn’t leave until 10. Also pick up took a while. Got there at 2:30 and didn’t leave until 3. Those were the only bummers
My car got broke down due to the battery problem 2 days ago. The screen showed that v12 is low.
The daytime running lights went off at that time. The towing truck came to recharge my battery and I took it to the dealer. Somehow, the dealer couldnt locate any problem. After driving to home, I discovered that the dealer didn't fix my daytime running light. I will take my car to Hyundai dealer again tomorrow. Hopefully, it can be fixed as soon as possible.
I received excellent customer service from Kevin Molina.
Very great service, Kevin was thorough and very helpful
Kevin was very professional and made my first visit to Hyundai El Monte very quick and easy.
Muy bueno y efisuente Kevin gracias
i will come back again for the replace of fuse kit they order … ill wait the call and text to remind me if the fuse kit is arrived ..
Joseph was professional and pleasant. He kept me posted throughout the entire process.
I have but one issue. Upon the return of the car, I immediately got a notification that the car needs service. The car was at the dealer for nearly a month. It did not sit well to know that I will need to bring it in again soon when it could’ve have been handled before it being returned to me.
Gracias por todo su ayuda tan rápida y eficiente gracias guys
The cost seemed high. No other problem.
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