Service Center

Real Reviews From Verified Customers

Lucy M.
4 out of 5
1/7/2026
Kevin Molina is the best service tech you have working at Hyundai.
Sara R.
3 out of 5
1/7/2026
Joey was amazing. He was honest and reliable and made the process direct and quick. The sales team could use some new hires.
Joseph H.
5 out of 5
1/7/2026
Very helpful and great follow up on repairs that I need!
Alexander P.
5 out of 5
1/7/2026
Kevin is an awesome guy, the friendliest person and always makes sure that my vehicle is top shape!
Zandro G.
1 out of 5
1/5/2026
Totally unsatisfied and a waste of my time. I received a call three times to confirm and when I got there, the part was unavailable after waiting in line. I tried to give this dealer a chance but I am going back to my usual. Such a disappointment.
June A.
5 out of 5
1/4/2026
Thank you I'm so glad my car is fixed
Genovi R.
1 out of 5
1/4/2026
Associates where on their phones and talking to each other while I waited in line with a few other people for someone to help us.
Richard A.
5 out of 5
1/3/2026
John Kim provided a great example of Customer Service. In a scale of 1-10 with 10 being the best, I Rate John Kim a 10. Yes, I would like an appraisal of my car?
Jose R.
1 out of 5
1/1/2026
Service desk was fine, my issues were not resolved, no fault of them, I will return to see if they can resolve it.
Silva A.
5 out of 5
1/1/2026
Kevin is awesome he went above and beyond for his customer. Very helpful courteous well mannered and patient. Thank you Kevin for taking great care of my car.
Xuan N.
5 out of 5
1/1/2026
Good service
Shiuhsia C.
5 out of 5
1/1/2026
No comment
Margaret L.
5 out of 5
1/1/2026
Great customer service! Rickey was great prompt and polite.
Mark S.
4 out of 5
1/1/2026
Yes. Joseph did a good job for sure. I however wasn’t happy that Hyundai USA approved being responsible for a replacement engine, but still charged me some $1,700 to put in. The belts and hoses etc were required to make the motor run, right? What was I supposed to do delivery a free motor to my garage? I felt my hand was forced and was not happy. They should’ve been included and I’ve opened an inquiry to that effect with Hyundai USA. But…..CardinalWay Hyundai did a great job and the car runs great…..
Noe G.
4 out of 5
12/31/2025
Ricardo was one of the best customer service representative I have ever had at a Hyundai dealer he had all the answers to my questions and he also followed up on phone calls and any changes made to my service call. I would definitely be coming back to this Hyundai for any future repairs or maintenance. We definitely need more Ricardo’s in the world.
Edna S.
5 out of 5
12/31/2025
Thank you so much for the great customer service you always provide. Very friendly, trustworthy and professional.
Expito B.
5 out of 5
12/28/2025
great
Samuel D.
2 out of 5
12/25/2025
Was not notified when car was ready to be picked up, had to call and ask. But other than that great service, thank you!
Christina A.
5 out of 5
12/24/2025
Kevin was great and very courteou.
Hector S.
4 out of 5
12/24/2025
Everything was good and fine. No problem at all Thanks.

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