Very efficient and prompt.
Fabius was so nice and friendly. He explained everything that was completed on my car and answered all of my questions. Everyone at Smart has always been so nice to us. Thank you for being so kind.
He was friendly and I got out of there nice and quick
Sergio was fine, but the fact you guys didn’t tighten everything down tight enough, to cause me to have to come back with service warning lights going off. But to not even offer to pay for the break fluid I had to purchase to make it back so you guys could fix the mess up? Or an oil change voucher? Instead I had to waste two hours before work coming to get your mess up fixed. Super not satisfied.
was hoping for some family discount. but would return for other services in future.
I felt look after and the decisions put forth were in my best interest rather than to make company money.
Really disappointed that I booked an appointment on the app and they couldn’t see it. They initially dismissed me but Dave got me in without drama.
Missing screw on rear bumper area, when looking closer a small bracket that the screw goes in is broken. One of the service writers knows of the issue. He tried to get it taken care of when I picked up my truck. It needs a part or two replaced. Pretty minor but disappointing.
Extremely friendly, detailed about my questions.
Good communication. Very satisfied with the service.
Roger was very helpful and patient and answered all my many questions.
Khon was awesome. Super attentive and hard working
I had a fob replace. First quoted $30], then fob became out of stock, did not get a call back when in stock, then quoted and paid $530. End result was good, just getting there was bumpy
Everything went fine, and I was on my way in 30 minutes. I was kept informed during the time I was waiting.
226k mileage and she continues to run strong. I am so happy with a care and maintenance that the smart Toyota team has provided over these last 13 years and I will continue to do so hoping to get 400,000+ out of my Toyota Sequoia.
Everyone was great. Special thanks to Todd Wersland, always gets my appointments set up and checks to make sure all goes well
Alyssa communicated so well and called my warranty company multiple times! Thanks so much Alyssa!
Service advisor kept me informed via text on status. In person interaction could have been better. He didn’t seem like he really wanted to be there and wasn’t very interested in answering my questions.
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