Khon was professional, knowledgeable and thorough in explaining what needed to be done with my car’s maintenance. Thank you, Khon.
Your people were wonderful
Roger did a nice job summarizing the maintenance things I should plan on (what/when) for my 240,000 miles RAV4.
Very good service! Helped alot with my questions
I really appreciate the help that Alyssa provided. She did a great job!
My vehicle did not need an aligment and they hardly adjusted anything. Only charged me half price, but still not worth it. It driving just fine, did not and does not have tire wear issues. I think they could have visually checked while rotating the tires. Unnecessary upsell, if you ask me.
A fee of $13.15 was added to the cost of my oil change for shop supplies. I feel that this fee should be included in the price and not added to the agreed upon price
He did a great job with the service
The service was very friendly.
Mallory was professional and very knowledgeable.
Vincent was so good in dealing with customers
I have a service plan in effect yet it couldn't clbe found and she had my date of purchase and mileage wrong so wouldn't provide the service necessary. I called to talk to a service manager but none were available and I have not received a callback
The car was returned to me with the tire pressure sensor monitor light on. This was not on before service.
I returned and he checked the tire pressure, said they have a bad gauge and thought it should turn off.
It had not, so now I have to make time for additional service to address a new TPMS issue.
Vincent was very helpful, well informed and nice to work with.
Khon was very considerate. I had my 3 1/2 month old son with me. I needed a paint stick from the parts department and he did all of the running for me during my car’s service appointment so I was ready to go right when my car was done.
thank you
my Toyota Cross experienced a fair amount of minor Hill damage on the 14th. Is this something Smart motor takes care of or should I go to a body shop?
Khon was so efficient and answered all of my questions! I was very happy as a first time customer to this location. Ever saw a Skyline which was a fever dream! I feel much more confident now that I know what to look out for, my options and most of all with the quality that was awesome.
Thanks again.
I appreciate Smart Motors and all of their staff!
Communication was great and car is in good shape. Thank you!!
Mr. Muma was easy to talk to, answered my two questions, professional, really nice person to interact with.
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