Thanks very much Jesse, it was good to work with you!
He explained the process well!
Paul was very helpful. I was very happy that I could drop my car off a day before my appointment. It was critical since my battery was dead and I just got it jumped by AAA
The service was quick which I appreciated.
Very professional, helpful and considerate. Good info and service.p
Everyone was helpful and courteous.
Looking forward to the survey, Paul did an excellent job.
Excellent customer service etiquette, explained everything well, not judgemental, incredibly accommodating.....overall an incredible human..... with noteably great earrings!!
This was my first time at Smart and I was very impressed with the facilities and the customer service. Jesse was so kind, helpful, and knowledgeable. I didn’t once feel like I was being sold something I didn’t need. I will definitely be coming back for all future services. Thanks again!!
My cars alignment was fine when I brought the car in. After service is was entirely screwed up and listing hard to the right. Then I got to pay $180 to fix that issue. I won’t be returning since I had to pay for an issue created by smart motors. My first time there and it was highly disappointing and poor. The service advisor didn’t seem to broken up or curious when I said I wouldn’t be coming back. Good luck and thanks for taking my money
Finished much earlier than expected! Thank you.
Thank you, Alyssa! I really appreciated the considerate, detailed and fast service I received last week. I was very grateful for the time you took to communicate with me and the care you took with my vehicle.
Ian did a great job of providing updates on the service status of my Tacoma while it was in for maintenance. I appreciated that!
I have my 14V battery changed last year and it died on me this year again. Service people were not welcoming or acted as if it is my fault for their faulty battery. This is an inconvenience for me and I want Toyota to check their battery quality before installing them.
Everyone was professional, polite and knowledgeable. I appreciate that the business is dog friendly. Comfortable waiting area with drinks and snacks.
Mallory and technician Eduardo did outstanding work. I really do appreciate that.
Jose kept me informed about my vehicle and got everything done in a timely manner.
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