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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5653 reviews 61%
4 star 1984 reviews 21%
3 star 321 reviews 3%
2 star 655 reviews 7%
1 star 674 reviews 7%
Review Us
Ellen F.
5 out of 5
4/12/2024
I received fast and friendly service. Thanks
Rick K.
3 out of 5
4/12/2024
I received an email and informed them of my concerns
Ipang F.
5 out of 5
4/12/2024
Paul is great and easy to work with.
Salima C.
5 out of 5
4/12/2024
Good job!
Zachary P.
5 out of 5
4/12/2024
Always a great experience - efficient & professional.
Russell L.
5 out of 5
4/12/2024
Great service- thank you!
Andrew M.
5 out of 5
4/12/2024
Ty was very professional and articulate. Job well done!
Susan B.
5 out of 5
4/12/2024
Will was so polite and accommodating. He wanted to make sure I was satisfied with the service. Good job
Karl H.
4 out of 5
4/12/2024
Everything went good. No issues at all.
Kerryann D.
4 out of 5
4/12/2024
I was disappointed by the overall wait time though.
Dawn O.
4 out of 5
4/12/2024
David and Greg were very helpful. When it was determined my vehicle was going to be under repair for 2-3 days a loaner was offered with no charge. This made a significant impression. Greg was also very helpful in supporting my use of my extended 100000 mile warranty purchased through Smart at time of vehicle purchase. Unfortunately the Smart system does not hold this information. Greg was at my direction able to find warranty info in my glove box. The woman at guest service was very helpful in loaner arrangements. Thank you to all!
Hannah R.
1 out of 5
4/12/2024
My appointment was 1:30. For an oil change and tire rotation, 2 hours is too long. I am lucky I didn’t have to get to work afterwards. I understand if you’re busy and/or short-staffed. Perhaps next time you could send a message to me to reschedule at another time. Other than time wasted, I was pleased, as always, with the employees and the service.
Fernando C.
5 out of 5
4/12/2024
Great job
Donna E.
5 out of 5
4/11/2024
It was done in the time that it was done. Professional service without the attitude.
Melvin G.
5 out of 5
4/11/2024
Job completed ahead of time.
Michele Z.
5 out of 5
4/11/2024
Eric was very kind and explained everything to me in English. It was efficient and effortless. All done in under an hour.
Terry T.
5 out of 5
4/11/2024
A very pleasant experience
Blessing O.
5 out of 5
4/11/2024
Good staff/ customer relationship and good job done on my car by technicians.
Patty M.
5 out of 5
4/11/2024
Everything was great and the people was great Thanks so much
Trevor R.
4 out of 5
4/11/2024
Fixed my issue and communicated well.

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