Even with 5 techs at training, our scheduled brake replacement was finished in one day. Thanks!
$105 for an oil change and multi point inspection is too high.
As always. Great job team Smart!
Very efficient, very pleasant workers and a warm welcoming waiting room made the entire experience very pleasant.
Eric was conscientious, clear and personable. I felt my vehicle was in good hands and am satisfied with the results. Thank you Eric.
Very organized. I appreciate
Very happy with consistently good reception and service at Smart. Thank yous to Ian and Liam- as well as others at service desk!
My car was not ready when it was supposed to be on a Friday, held through the weekend. It was supposed to be ready Monday afternoon, after receiving the text that it was ready still had to wait two hours to finish the car. A lot of confusion when picking up the car Monday evening. I don’t doubt the service job was good, the communication was poor this time.
Excellent service and very friendly
Ian was thoughtful to get my car done by 2 pm- thank you Ian!
Quotes price was given and followed thru on.
I hesitate, but I want to be honest. Ian was short, gruff, and certainly not friendly. He was rather rude about whether or not I listened to a voicemail that he had sent (this is just merely one example of our experience with him) If Smart Motors is about customer service, and your technicians set that tone; I am sorry to report that my wife and I were far from impressed with Ian’s demeanor throughout the entire process from initial contact through handing us the keys to leave. I have been a consistent customer for many years (3 new vehicles), and I have come to expect positive, patient and friendly staff. Ian is one of the first to disappoint. Mark D
Just the fact that l wasn’t expecting to get my service done until 5 or 6 o’clock. As it turned out l was driving away by around 2:30. Everything done to perfection as far as l could tell.
The people were friendly but leaving at 1:45 when you have a 12:00 oil change is not fun.
Gregorio was good and responsive. The woman who checked me out at pickup even told a funny joke.
Everyone I had contact with was friendly and helpful.
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