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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5653 reviews 61%
4 star 1983 reviews 21%
3 star 321 reviews 3%
2 star 655 reviews 7%
1 star 674 reviews 7%
Review Us
Francisco A.
5 out of 5
4/24/2024
Jesse,was awesome couldn't be more satisfied with the job,keep up the good work!
John D.
5 out of 5
4/24/2024
Well done on keeping my car in good shape ????
Charles M.
5 out of 5
4/24/2024
Good service as always and Ty did a nice job of keeping me informed.
Cheyenne H.
4 out of 5
4/24/2024
Mellissa was very nice and helpful! My appointment was not on the printed schedule but she was still able to get me in during my scheduled appointment time!
Eric H.
4 out of 5
4/24/2024
Mellissa went above and beyond. She is an asset to Smart motors. She goes the extra mile to help instill trust in the experience at Smart. She was working in very difficult circumstances and despite the deck being stacked against her I came away happy.
Crispin E.
5 out of 5
4/24/2024
Good service and kind
David P.
5 out of 5
4/24/2024
All good!
Valerie G.
5 out of 5
4/23/2024
Mallory was great
Christina T.
2 out of 5
4/23/2024
An original estimate of $1500 blew up over a week into total of over $6000. Greg not consistent in answering my inquiries. Never have had this type of experience in 30 ywars with Smary.
Ryan S.
5 out of 5
4/23/2024
completely satisfied with my recent service experience with Eric Muma
Sally V.
4 out of 5
4/23/2024
Took a week from bringing car in til it was done. I wasn’t very pleased about that. David was very kind about keeping me updated with progress (or should I say, lack of progress). He can better explain all the things that happened . That shouldn’t have been that long! But, David was very kind and considerate. I will call him IF I have any other problems with my 1999 Toyota.
Kari Ellen.
4 out of 5
4/23/2024
Ian.was.great..i couldn't be happier.with the service at Smart.Motors. Kari Cole
David B.
5 out of 5
4/23/2024
Excellent service and employee professionalism.
Theresa T.
5 out of 5
4/23/2024
He did a wonderful job!
Norman B.
5 out of 5
4/23/2024
Great service, as usual.
Keith Y.
5 out of 5
4/23/2024
Eric was professional, prompt and thorough.
Phyllis And.
5 out of 5
4/23/2024
Eric was awesome, he is very knowledgeable and professional. I really appreciated the attention to detail throughout my visit. Thanks for doing such a super job.
Paul M.
4 out of 5
4/23/2024
Mallory was pleasant and professional and made sure to cover all service performed as well as informed me that the pending recall was now moved to remedy and that I should schedule with the service team. Thank You!!!
Aaron K.
5 out of 5
4/23/2024
All things 5 stars today (schedule, site, service).
Randy K.
5 out of 5
4/23/2024
Thank you

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