Very good experience and Alyssa was great to work with
Dropped vehicle off on time, picked up loaner for the day and in less than 6 hours I was able to pick up my vehicle. Very satisfied.
Great work as always Smart Team!
Paul Frederick was on the ball and kept me up to date. Did a great job.
Everyone that helped me did a great job and was very kind and helpful. Thanks!
Khon did an excellent job of explaining what was done to my car. He’s very kind was very kind and knowledgeable.
David was absolutely amazing!! He kept me updated and informed the entire time! We didn't have that previously, so it was very much appreciated!! We will for sure come back all thanks to David Killerlain!!
Eric was informative and very polite.
Excellent service quick polite and very knowledgeable
Very expensive. Very fast,professional, feel safe about my car being repaired to the standards.
Basically gave the guys carte blanche to do whatever to my old 4Runner. I supplied parts for a job I knew I wanted to happen and asked them to find anything else that needed attention. The did the job I asked and found no other faults. Could have easily up charged me for additional services but instead did the right thing and gave an honest assessment. I’ll be coming back and will probably be buying a new 4Runner when my ol’ girl dies. I know where I’ll be going.
As always I couldn't be happier the truck looks great. Thank you Jesse
Khon was kind and professional. 5 out of 5 stars
I brought our recently certified use Highlander in to have the HomeLink evaluated because I had been unable to program it to our overhead door opener, while my 2 other Toyotas easily paired to the overhead unit. When I explained that to Jesse, I was disappointed in both his body language and vocal response, because they gave me the impression that nothing positive was going to come from this service visit. As expected, nothing positive came from this visit. I was told that the HomelLink system was working fine, that it was sending a signal as designed. No other comments as to what I might do next to trouble shoot my problems, just a comment for the service advisor who checked me ought, that he had had a similar problem with his vehicle and that it took him quite awhile to solve his issue, but no advice or what he had done to get his problem solve. I ultimately decided to purchase a new overhead door opener, since my unit was over 23 years old. That DID solve my problem. But I had to figure it all out on my own and take a $750 gamble by purchasing a new opener.
wonderful on timing and explanation!
Ian was very help. Went over check list explained all was in good shape
He was through. Excellent!
Hans
He was very kind and patient!
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