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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5650 reviews 61%
4 star 1981 reviews 21%
3 star 321 reviews 3%
2 star 655 reviews 7%
1 star 674 reviews 7%
Review Us
Randy H.
2 out of 5
8/24/2024
Took too long.
Larissa A.
5 out of 5
8/24/2024
Bryce kept me up to date as the service was being performed, was polite and knowledgeable.
Donna D.
2 out of 5
8/24/2024
Joel was very good with his service and explanation. However when we got back in the car there was a very strong smell of smoke. We do not smoke in or around our car as it makes us ill. I hope this is not something that will happen again.
Linda W.
4 out of 5
8/24/2024
The express lanes or appts. Could be more easily available.
Gloria K.
5 out of 5
8/23/2024
Very professional and polite
James A.
5 out of 5
8/23/2024
David kept me well informed on my maint and service issues.
Rhonda M.
4 out of 5
8/23/2024
Happily surprised with how long the service took (about 30 minutes)
John D.
5 out of 5
8/23/2024
great service
Connie A.
2 out of 5
8/23/2024
Do not contact me. I was given initially the run around as to where to drop the car off but it was made right. My service contact with Justin was good.
Kenneth R.
5 out of 5
8/23/2024
Very professional! Nice waiting area.
Judith H.
5 out of 5
8/23/2024
Everything was very good
Erica A.
5 out of 5
8/23/2024
I like the new online service estimate forms. They make it very easy to see what’s going on and ask questions.
John S.
2 out of 5
8/23/2024
The person checked me in today can’t find our 1st service record. your system lost our record. We have a copy at home. The Mechanic worked on our car did a very good job! Thank you.
Julie T.
5 out of 5
8/23/2024
Daniel was very positive and professional. The service was completed more quickly than estimated.
Mark C.
5 out of 5
8/23/2024
Great service!
Ruth C.
5 out of 5
8/23/2024
No complaints
Calliope J.
5 out of 5
8/23/2024
I was kept informed of the process and delays as new service was recommended.
Linda F.
5 out of 5
8/23/2024
Quick and efficient and, thanks to Toyota Care Service, at no charge. Also great communication with Jacob regarding service needed. Thanks Jacob and thanks Smart Motors!
Dave K.
5 out of 5
8/23/2024
Thank you for the service
Helen W.
5 out of 5
8/23/2024
Great customer service. Eric explained everything to us. Thank you!

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