Everything was done quickly and efficiently. It was much easier to get an appointment this time.
The only complaint is that the car wash did not work and I drove away with soap bubbles blowing off the roof.
No new "next service due"
Sticker indicating when to bring it back in. Car says "needs service soon "
After bringing it there a week ago. Not a good look
I find the nine point inspection very informative.
Roger was very helpful. He arranged for a loaner car and made our visit easy and productive. It was a pleasure dealing with the staff.
Justin is very helpful and do a great job. Everything goes well and service is great. Thanks Justin and the service team.
Very speedy service, always kept informed on progress, items added to keep the car up to date on needed service which was much appreciated as the add-ons saved us another trip to Madison. Thank you!
The service people in the bay were very friendly, however the gentleman that works at the first desk in the service center was rude as usual.
Very helpful in the service department. When I made the appointment the gal that set up the appointment was to pleasant. Until asked for her name. Then here tune changed.
The most unsatisfactory service. My ture sensor is still on and Settings are NOT Setting properly.
Jose was very professional and courteous. Very happy with my service thus far.
The staff was friendly and efficient. I was pleased with the timely work done on my car.
He was very helpful and very informative. Nice taking your vehicle somewhere where you can have full trust in the service you are provided.
Roger’s great and service wonderful. Thanks for being there for me. Sam
25000 mile service on 2024 rav4 xse. I thought it was oil change and tire rotation every time. Or at least tire rotation every time. It’s definitely on me to look through the manual but no one really ever explains what is covered under the warranty regular service items. Just would be nice to be told while booking. And at intake. And after. I know you guys want to make some dollars by me asking for an oil change even if it isn’t due. Or at least that’s how it makes me feel. Anyway, service was fast and everyone was super friendly as usual. Just wanted to get that feedback in to management.
I appreciated Roger's experience in dealing with my vehicle issues.
Lee G
Erik always exceeds my expectations with his great service, Smart Motors is VERY lucky to have him.
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