They were able to get my vehicle in right away and fix it. Great job.
Joel did a nice job answering my questions and letting me know the status of my car.
Greatest care for the customer and wonderful car service will be back !!
Joel was communicative, friendly, and knowledgeable. I had a great experience bringing my car for service!
I was told I would also get my last paid for oil change and when I got there
Was told no The last 2 situations I've had with Smart have not been good
I have beena very devoted customer to smart Toyota having purchased several cars from them No longer
Melissa was very thorough and listened to all my concerns. When the service tech couldn’t hear the noise the service manager was contacted . He determined the problem a leaky shock. Part was ordered and fixed the next day. I’m thankful Melissa was m y advisor and followed through and made sure all concerns were addressed. Thank you
You're welcome!Eric Muma is always professional.Im always satisfied with my service. THANKS
Eric explained everything very well. He was quick to collect the necessary information and was cheerful during all interactions.
Advisor was accurate on what I needed done and I was done before the time estimated.
Thorough, friendly, knowledgeable.
Will took the time to explain to me what was going on with my brakes and gave me some options for resolving the issues. I really appreciate the second opinion.
Let’s give it a month to see what happens ????
Ian and everyone were great!
Greg was very nice and responsive. I understand the texting and its efficiency but I would have preferred a phone call to tell me what was wrong with the car and to explain the part that was needed. I used Google instead to understand what was needed based on the texted estimate link. Very satisfied overall, just missing that personal, direct communication.
Great service and excellent customer service
I was very satisfied with Jesse and the entire service team. I appreciate the ease of using a courtesy car for the day and financing of my repairs through SunBit.
The 40,000 mile service was performed very quickly and I was back on the road against in 30 minutes. Jacob was courteous and efficient. A very pleasant experience.
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