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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5649 reviews 61%
4 star 1979 reviews 21%
3 star 321 reviews 3%
2 star 655 reviews 7%
1 star 673 reviews 7%
Review Us
Maribeth L.
4 out of 5
9/18/2024
Ian is great
Richard L.
5 out of 5
9/18/2024
The technician was very friendly and explained things in a way I could understand without being patronizing at all. I felt like my car got good service
Sara A.
5 out of 5
9/18/2024
Sean was very thorough and knowledgeable
Cassandra B.
5 out of 5
9/18/2024
Quick service and thorough explanation . Very happy with the experience. Thank you Sean!
Tomas M.
5 out of 5
9/18/2024
I definitely recommended Smart Motors Toyota , Great service, very clean, please, Noah Ebert good job
Phillip T.
5 out of 5
9/18/2024
Excellent
Wesley M.
5 out of 5
9/18/2024
Very helpful
Louis W.
5 out of 5
9/18/2024
Very professional in dealing with the evaluation and any appropriate repairs needed . What was done to the car was explained in detail that I could fully understand which I appreciated . Thanks to the crew that serviced and the needed repairs on my car .
Lindsay W.
5 out of 5
9/17/2024
No problems
Richie G.
5 out of 5
9/17/2024
Great Service everyone was a professional
John O.
5 out of 5
9/17/2024
Very communicative and answered questions promptly
Chongtou Y.
3 out of 5
9/17/2024
Thanks for promptly services
Herbert R.
5 out of 5
9/17/2024
Paul was an excellent communicator.. Great service experience .
Pamela C.
5 out of 5
9/17/2024
Thank you! Eric Muma was very kind & efficient. Was helpful from start to finish. Two thumbs up!!!
Gil H.
3 out of 5
9/17/2024
I hate these stupid surveys. If U had something positive or negative to say I would have said it without this stupid survey.
Abraham G.
1 out of 5
9/17/2024
headlights turned from auto to off position. Scuffs found on 2/4 rims, Toyota rep. took pictures before I left the lot. Inspection video was unusual, did not walk around the car or show what was worked on. Inspection video was not as detailed as previous encounter was. When asked if the car is safe to drive home, Ganser was hesitant to answer. Phone call logged. The ride felt different when driving home. Unclear if whether I’m developing mistrust or the experience I had today wasn’t as good as when I had Ian handle my appointment.
John B.
5 out of 5
9/17/2024
Joel provided outstanding service.
Maria R.
4 out of 5
9/17/2024
Service was completed within a reasonable time
Cody S.
5 out of 5
9/16/2024
Eric was great to work with, thanks!
Daniel H.
4 out of 5
9/15/2024
Joel was absoluely graet

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