Smart Motors Toyota Auto Repair Service

Great work in a speedy time frame. Thank you!

Prompt service without appointment. Answered all my questions

My estimate for 3 services supposed to be $504 total … got to add $15 for light bulb… I have told to use 50$ off discount from my email, still get over charged for scrapping and disposal— this is hidden fees , got brought up at the end of my visit…:((( sad … I did agree to 1 estimate, but received different at the end … I been Smart motors customer since 2018 looks like I would need to change place for car services… very disappointed

From start off my pick up to finish just felt like I was there to pay and leave. I walked in, told to go to service area to pick up vehicle. First customer service rep is busy understandable. Second is on the phone with her crying child, again understandable but take that call in private. Was super awkward. Said she’ll be right with me and gets another customer. Another rep walks in and helps me. Tells me to sign the paper and gives me the keys. Also received a phone call. Didn’t explain anything to me or ask if I have questions told me my car was in a certain number spot turns out to be a different number. Was just overall felt like I was brushed off and worse off the car still vibrates hard randomly… clearly when it was there it was not occurring but as soon as I got in it, it was didn’t even have to drive off.. made no sense and 250ish bucks wasted. Hope someone else has better luck than me with these guys.

Friendly, professional, and helpful!

Mellisa did a great job!

Great was Exceptional!!! Great service!

Thank you Noah and the Toyota Team at SMART!

Happy that the Service Advisor gave me a card to contct the Tire Specialist. Serice Advisor Wilson very professional and helpful.

Communication was excellent and the setvice was timely.

All around great!

it was good

I know you guys just employees but the Toyota company **** you guys charged almost $500 for nothing :(

I have been a Smart Toyota customer for about 20 years. William was fine and helpful to me personally, but the overall atmosphere and changes in how things are structured seems to be changing at Smart. I will take my business elsewhere. I prefer not to elaborate on this venue.

My service was great. I knew I needed new tires and was able to get them today. The team did a great job!

I was happy with the overall service and timely information

Mallory and Co did a fantastic job. 5 stars

Short version: an alignment was recommended. I expected that and said yes, please do it. New tires were recommended. I expected that. I had done my research and thought the price was too high so said no to the tires. “Someone “ decided that if I wasn’t buying the tires I couldn’t get the alignment. Very frustrated with the entire visit. Of lesser importance, my appointment was for 10:00am and no one looked at the car until 2:00pm. I needn’t have made arrangements for the entire day. After many years of commitment to Smart, I am unlikely to be back.

Friendly and efficient

Very professional !!