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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5624 reviews 61%
4 star 1971 reviews 21%
3 star 319 reviews 3%
2 star 652 reviews 7%
1 star 670 reviews 7%
Review Us
En Z.
5 out of 5
12/11/2024
Thank you for providing such excellent service
Jason H.
1 out of 5
12/10/2024
Paid over 200 for a simple damage estimate a joke
Hideki Suzuki.
4 out of 5
12/10/2024
Response was quick and, the issue was resolved quickly
Louis B.
5 out of 5
12/10/2024
Great job, definitely appreciated the shuttle back home in the morning.
Renee S.
4 out of 5
12/10/2024
He took extra time to talk about brakes and tires. Thank you.
Lexie E.
5 out of 5
12/10/2024
David is fantastic! My favorite auto technician ever!
Adam P.
2 out of 5
12/10/2024
Service Advisor was great. Was disappointed that the price of an oil change was $30 more than the dealer I usually take it too. Also disappointed that the car wash service was down.
Thomas M.
5 out of 5
12/10/2024
Kept me well informed and explained the service that was planned and done on my vehicle.
David G.
5 out of 5
12/10/2024
Everyone I encountered was most professional and kind. I very much appreciated the use of one of your loaner cars for the day.
George R.
4 out of 5
12/10/2024
Bryce was thorough in his explanation of what was needed to be done on our vehicle and why. He also explained the reason that Smart Motors thought that it was the time for repair and why.
Beth G.
4 out of 5
12/10/2024
He was very polite and helpful. Offered some suggestions on the need for tires in the future
Julie Z.
2 out of 5
12/10/2024
Filters needed changing but they did not call and just doit while my vehicle was there. I will be able to come back tomorrow
Joseph And.
4 out of 5
12/10/2024
Clear and complete explanations of what wasneededxto be Repair es ir replaced.
Tamara B.
3 out of 5
12/10/2024
Was surprised a car wash was not offered after all these years.
Terrell S.
5 out of 5
12/10/2024
Jesse listened well, answered my questions, and gave good replies.
Michael R.
4 out of 5
12/10/2024
Bravo
Fred D.
4 out of 5
12/10/2024
It was my first visit. Impressive process. Great people...everyone! Courtesy was everywhere. Wonderful waiting area. Price was less than the estimate. Super satisfied. When I need service, I'll be back. Thanks for asking.
Steven T.
5 out of 5
12/10/2024
Excellent work as always. Smart Toyota is the best
Scott K.
4 out of 5
12/10/2024
Caleb rocks. Confident. Precise. Attentive. Zero **** this time, unlike last time when bolts were stripped, an attempt to charge me $88 for $3.20 in bolts, and they didn't put a protective plate on. I've reached out to complain about that, but no one ever contacted me. Great job this time
Jef H.
5 out of 5
12/10/2024
Thank you!

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