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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5624 reviews 61%
4 star 1971 reviews 21%
3 star 319 reviews 3%
2 star 652 reviews 7%
1 star 670 reviews 7%
Review Us
Marsha J.
5 out of 5
1/14/2025
I know that my car will be taken care of when I bring it to your place. Thank you
Christina L.
4 out of 5
1/14/2025
He kept me updated when my vehicle was having issues starting.
Michael F.
5 out of 5
1/14/2025
He was knowledgeable, professional and friendly. I am pleased with the service!
Tom P.
5 out of 5
1/14/2025
Thanks Jesse. Professional and personable! Mission accomplished!
Matthew W.
5 out of 5
1/14/2025
Alyssa made sure I was taken care of after some incomplete information created some confusion during my service visit today. She went above and beyond to make sure I was comfortable with the service Smart Motors provided me. Her customer service is compassionate and professional.
Tiffeny Glass.
5 out of 5
1/14/2025
The service experience was great
Ben B.
5 out of 5
1/14/2025
Excellent service as always!
Jayne F.
5 out of 5
1/14/2025
Eric Muma was very personable, explained what was done and answered any questions I had.
Michael R.
4 out of 5
1/14/2025
I am satisfied with the work completed!
John H.
5 out of 5
1/14/2025
Job well done, explained what they did and were done in a timely manner.
Richard Z.
5 out of 5
1/14/2025
Joel and the entire Express Maintenance staff were great today. Everything was done perfectly and very timely. Thank you and I will be back for my next Toyota service.
Rebecca K.
5 out of 5
1/14/2025
Staff was nice
Jason P.
5 out of 5
1/13/2025
Bryce and Smart Motors have the best service in town
Raymond R.
1 out of 5
1/12/2025
Despite a noon appointment, I didn’t leave the facility until almost 2 pm even though the work was a simple battery replacement. The appointment time was meaningless.
Matt B.
4 out of 5
1/12/2025
The tech and manager were both very professional and went out of their way to help me with a card issue when paying. Your service is top notch just like Toyota vehicles. Thanks again
Murielle H.
4 out of 5
1/11/2025
Service was completed in a timely manner. The waiting room has some of the best coffee in town! It would be nice to have some spots without TV. There are too many TVs in that room, it makes it hard to work while waiting.
Raynold A.
5 out of 5
1/11/2025
Jesse did a fantastic job. Communicated well & coordinated all the services & he made sure I was satisfied. I appreciated his follow up. - Ray Anderson
Erik M.
4 out of 5
1/11/2025
Mellissa did a great job! There was a mix up and she fixed things and got me out of there in plenty of time to make my meeting. She was super helpful and very friendly.
Rebecca F.
3 out of 5
1/11/2025
Prompt service!! He reviewed what they checked. Brakes, tires, etc
Debra T.
5 out of 5
1/11/2025
Great customer service!!!

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