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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5613 reviews 61%
4 star 1970 reviews 21%
3 star 318 reviews 3%
2 star 650 reviews 7%
1 star 666 reviews 7%
Review Us
James V.
5 out of 5
3/14/2025
Great communication and very professional
Linda W.
5 out of 5
3/14/2025
Pleasant and professional
Javier P.
5 out of 5
3/14/2025
Erick is an excellent provider of services
Julie G.
5 out of 5
3/14/2025
Toyota is amazing! Melllisa made it all seem so seamless!! 100% satisfied !!!
Raymond H.
5 out of 5
3/14/2025
Great job of taking care of my vehicle.
Rosemary R.
5 out of 5
3/14/2025
Will do!
Rebecca V.
5 out of 5
3/14/2025
Quick, efficient and professional always.
Justin G.
4 out of 5
3/14/2025
Paul was great. Friendly greeting, confirmed with me what was being done today and how much it would cost me. I really appreciate the live text updates throughout the day as to where my vehicle is at progress wise and if additional items are needed to be worked on. Great client experience.
Heather D.
5 out of 5
3/14/2025
Excellent service and knowledgeable!
Larry H.
5 out of 5
3/13/2025
Joseph was great!Thorough and friendly, clear explanations of car status. Thank you!
Steve V.
4 out of 5
3/13/2025
What is my car worth on trade in ?
Rich N.
2 out of 5
3/13/2025
Our Representative Mellissa was fantastic, and advocated for us to get a loaner when an essential part was backordered. However, when Mellissa was ill, Smart seemed to have no way to pick up the slack and respond to my numerous voicemails and texts. This almost resulted in my picking up a loaner because I had not been informed my car was already repaired. It was only by chance that I discovered my car was ready. So it's a systems problem that need to be corrected. But Mellissa was just great.
Peter D.
5 out of 5
3/13/2025
Polite, competent service, performed quickly.
Monica Mildred.
5 out of 5
3/13/2025
Very kind and attentive, easy to communicate with and explains everything very well
James B.
5 out of 5
3/13/2025
We appreciated Scott. He was very thorough in explaining any issues, and the work was done sooner than we expected. Thank you!
Brittany S.
5 out of 5
3/13/2025
Thanks for having it done so quick!
Noelle H.
5 out of 5
3/13/2025
This experience helped to restore my faith in Toyota.
Raymond H.
5 out of 5
3/13/2025
I’m satisfied
Bridget K.
5 out of 5
3/13/2025
Thank you!
Alin S.
4 out of 5
3/13/2025
Scott was great today. If I was asked for a review on Scott is definitely a 5 star. I’m happy with the smart Toyota dealership and l love my 4Runner Thank you, Alin

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