Always great working with Jesse. Courteous and friendly. Always explains work being done, or needed clearly.
Sean provided good service and Daniel was helpful getting my car in
Mallory is a wonderful advisor. She kept me informed throughout the whole process and made sure I could keep my busy afternoon schedule. Mallory sets the standards for other advisors to obtain. She makes the service process easier and even enjoyable. Wouldn't hesitate to recommend her to others and I will be requesting her on my future services.
Really appreciated the fact that there was no charge for the inspection and all is well with my car. Even got my car washed. Made my day! Thank you!
This was, by FAR, the best service experience I have had with ANY dealership. It took a long time but Justin explained why and made the long wait become headache-free for me. And it seemed to me he looked only for a solution when obstacles arose, rather than excuses. Clearly a well-trained, customer-service-oriented and caring employee. It’s folks like Justin that keep bringing us back to Smart Motors.
Good service, friendly and efficient staff, and good coffee and treats while we wait in the service lounge! Very reasonable price too!
Greatly satisfied with Smart Motors Toyota!
Judy Skupien
Erik was very personable and helpful.
Good service. Would love to see the appraisal.
Thanks. Everything went well.
I had a problem with the protective film on my brand new car and the service advisor I spoke to told me to tell them when I arrived for service. When I arrived, I was told that was a totally different department that would take care of that. They could not take a look at it at the time of my appointment. I now have to make another appointment to have them evaluate the issue and then probably return to have them fix the problem.
Only thing they missed is when I drop off the car I said I wanted store rotation and the rubber piece put back in place on the roof of my SUV. Picked up the car and assumed it was done but realized it was never done. When I went back another intake person said they don’t do that. Be sure you repair people read the full customer request and to get back to the customer about the issue at the check out
I always receive excellent service for my RAV4.
Smart Motors is the best!
Thank you for all of your efforts. I appreciate it!
Eric was clear and timely. Thank you
Everything was explained thoroughly in a friendly manner.
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