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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5595 reviews 61%
4 star 1962 reviews 21%
3 star 318 reviews 3%
2 star 648 reviews 7%
1 star 666 reviews 7%
Review Us
Deb H.
4 out of 5
4/29/2025
I met Rick when I checked in and shared with him how happy I have been for the past few years since I left having service at Lexus. Your people are honest and have kept my car running and I appreciate their expertise.
Kenneth K.
5 out of 5
4/29/2025
Great service. But I well have to get used to appointment only.
Jennifer R.
5 out of 5
4/29/2025
Excellent customer service! Also love being able to make an appointment now. Thanks so much!
Michael M.
1 out of 5
4/29/2025
I would like to see my air filters at next appointment. They all likely need replacing.
Mary M.
5 out of 5
4/29/2025
Courteous service . Great workmanship. Kept me updated. Fair price.
David J.
1 out of 5
4/29/2025
I understand my cabin air filter was very dirty and I said not to change it, one thing they could have done was at least blow is off and or knock the leaves off, disappointed that such a simple task was not performed
Elaine H.
4 out of 5
4/28/2025
Yes she was nice. Listened as I only wanted my oil change. She wasn’t pushy and I appreciate that.
Sarah H.
4 out of 5
4/28/2025
Very smooth process and informed about how long my car may be in for service due to a recall being fixed.
Lisa H.
2 out of 5
4/28/2025
My car had too much oil that you guys did to my car. Next time do it right okay.Lisa H
Brenda K.
5 out of 5
4/27/2025
Great service as usual
Cesar C.
5 out of 5
4/27/2025
Great support
Karen H.
4 out of 5
4/27/2025
Thank you for calling and informing me about the service.
Deborah V.
5 out of 5
4/27/2025
Sent out reminders! Friendly service people! Timely service! Answered questions! All around a very positive experience ! Well done!!!!
Elaine T.
1 out of 5
4/26/2025
The service manager did not respond to my phone calls and messages for about 5 hours. He has since apologized.
Laurie C.
4 out of 5
4/26/2025
My service guy went above and beyond for me!
Edinson G.
5 out of 5
4/26/2025
Excellent service
Neil L.
1 out of 5
4/26/2025
The car was not ready until the next day.
Cleo W.
5 out of 5
4/26/2025
I appreciate Ian's excellent attention to my service needs.
Marvin N.
5 out of 5
4/26/2025
Jesse was excellent with keeping us informed about the service needed.
Paul L.
4 out of 5
4/26/2025
Jenna had great customer service and smile! She even let be borrow her personal cell phone charger since the chargers in the lobby were broken. Above and beyond service!!

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