Scott did an excellent job
The new appointment based express lube is fantastic! Much better than arriving and never knowing how bad it was going to be and waiting hours. Great job changing a process to better serve your customers.
Thank you for wonderful service.
The oil change took 2 hours 15 minutes when I was told 1 1/2 hours. There were no updates from David. Very disappointing in the service. His coworker tried to cover for him bug the damage was done. I may consider not doing further maintenance with you. I have purchased at least 3 vehicles from you…
Joey was very professional and friendly.
We worked with Ian Spencer, who is a very fine representative of Smart Toyota and Toyota and General the diagnose his stuff. He knows how to get things done and he’s very open to letting you know exactly what’s going on. I’d recommend him to anyone who is searching for a superb well trained, and welcoming vehicle advisor.
I wish the website had accurate quoting - went in expecting to pay around $270 and paid $500.
I always trust Smart. Friendly staff
Mallory was patient, knowledgeable and described the auto problems to me in a clear way so I was able to make a clear decision on how to proceed with the repairs needed.
David provides excellent customer service
David was transparent and gave honest recommendations and feedback. Thayer what I want when choosing the best options for my Prius V.
I met Rick when I checked in and shared with him how happy I have been for the past few years since I left having service at Lexus. Your people are honest and have kept my car running and I appreciate their expertise.
Great service. But I well have to get used to appointment only.
Excellent customer service!
Also love being able to make an appointment now.
Thanks so much!
I would like to see my air filters at next appointment. They all likely need replacing.
Courteous service . Great workmanship. Kept me updated. Fair price.
I understand my cabin air filter was very dirty and I said not to change it, one thing they could have done was at least blow is off and or knock the leaves off, disappointed that such a simple task was not performed
Yes she was nice. Listened as I only wanted my oil change. She wasn’t pushy and I appreciate that.
Very smooth process and informed about how long my car may be in for service due to a recall being fixed.
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