very satisfied and good service
Alyssa Day was friendly and knowledgeable. She listened to my concerns and was a great help to me. She was persistent in her follow up. She is excellent at her job.
Greg was very easy to work with because of both his knowledgeability and his personable nature.
Very attentive, professional, knowledgeable
I appreciated that Angel ran through all that was being done on my car and explained about some additional items that needed to be addressed. Made my time very worthwhile.
Eric was kind and helpful. He explained what was going on and went over the checklist at checkout time.
Exceptionally helpful. Thanks
Super easy experience - much appreciated
I waited for 1.5 hours only to find out someone failed to put a "cone" on my car so it was forgotten.
I asked that my tires be filled, they weren’t, I asked that my radio be left alone, it wasn’t. My odometer was removed from my dashboard and the miles per hour was changed to kilometers per hour. I had to return to Smart Toyota three (3) times to have these problems fixed. It took more an hour and a half to get home after the so called servicing was completed. I would like to know if changing the dashboard settings had anything to do with the oil change which was what I was at Smart Toyota in the first place or if the mechanics went out of there way to mess with my car. I am very disappointed with the so called service I received. This isn’t the first time that my dashboard was changed during an oil change it is just the first time I realized that the dashboard problems were a result of the stats messing with the settings on my car during an oil change. I won’t be returning to Smart Toyota for service.
AS PROMISED AND WELL DONE.
Mallory was great, but the man who checked us out was kind of rude. It felt like he blamed us for what was wrong with the car. ( something with the gas cap). But Mallory excellent! I don’t need to be contacted.
Melissa was great! Her service & follow-up was exceptional. I'm just looking forward to having the DCM (Bluetooth) issue in my car resolved as soon as possible. Thanks!
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