They did not reset the maintenance required message on my dashboard and there was no sticker that tells when to get the next maintenance check
Melissa was very professional and courteous. She kept in touch regarding the status of my vehicle.
Thank you Sean for your friendly interaction at my Venza's complementary first oil change and inspection.
As always, I was taken care of in a professional and kindly manner.
Ian was very profestional
Good, fast service. I expected a much longer wait.
I was impressed with Gregorio's professionalism. Even when I was a bit disappointed with all the possible diagnostic charges he stayed calm and explained the necessity of the charges. He also did an excellent job on updating me on the repair process. You're fortunate to have this fine gentlemen working in your service department.
Great service! Thank you.
Matt was phenomenal. He took the time to explain why filters were being recommended, the benefits, and cost. Matt also pointed out that at our next service visit we should expect new breaks and rotors. He was kind enough to estimate the cost; more than simple, routine maintenance. Matt was very patient and very professional. A great experience. I could not believe how quickly the team was able to service our Highlander; I was in an out in no time!
Answered all my questions..Thanks
Mallorie was easy to work with and very communicative.
I've purchased all my cars at Smart Motors since moving to Madison in 1997. I've never been disappointed in your sales or service folks. I love my '21 Venza, and do not want to sell it. --Mickey B
Eric was very kind and helpful.
Thank you.
Jesse was resourceful in solving my problems. A great asset to the team. Thank you for good work well done.
Thanks for the nice work!
Was in for an oil change and tire rotation. Sean showed me the condition of two filters that showed wear and gave me the option to replace them, which I did. Appreciate the attention to components on the checklist.
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