Gregorio was professional and personable, attentive and knowledgeable. Finally, trustworthy. How often do you leave a car dealership feeling like that?
Matt Anderson spoke so quickly I was not able to understand him. I asked him to slow down twice. He initially showed me a charge that included the roughly $100 for tire rotation and oil change.I asked him to check my maintenance plan. He did so, after telling me his laptop was faulty and leaving the check out counter to find another one. He adjusted the bill and I paid it. There was no apology. I asked, but didn’t get a clear answer about how much more I have on my maintenance plan.
Mallory was super accommodating, friendly & I love having a woman in the service department! Bravo! She's earned it.
I appreciate the service, done well and in a timely way. Thank you
Eric was very professional and friendly. Thank you!
I may be attested in a new Camry
Got in at my scheduled time & service done was explained in detail. Had a question regarding our RAV4. Scott helped me with that as well as making a few changes to our account that I requested.
Eric was great! Completely informative, professional, and my service was done faster than I ever imagined! Thanks!
I mostly appreciated Paul attitude. On most of my previous visits, I felt like I was inconveniencing the person with bringing my vehicle in to be serviced. Without me and other customers, they would be out of a job, yet they have a very poor attitude when speaking to the customer. Paul was very good to work with and I felt like I could discuss my vehicle issues and options for repairs without being disrespected. I’d request to work with him specifically in the future, but even when I’ve tried to request a service writer in the past, I just get whoever is available next . . . it’s a roll of the dice.
Gregorio was fabulous! Great interaction and great customer service. Thank you!
It was Ivan who was responsible for working on the car on another busy day. He represented himself and Smart. Otters very well. Thank Ivan please
Superb. Very helpful and all great.
David was absolutely fantastic to work with! He took my concerns seriously, worked hard to figure out what was wrong and went above and beyond in communication and helping to make sure I was satisfied!! Will 1000% be back and hope to work with David again!
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