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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5582 reviews 61%
4 star 1953 reviews 21%
3 star 316 reviews 3%
2 star 647 reviews 7%
1 star 664 reviews 7%
Review Us
Thomas W.
5 out of 5
7/1/2025
Great communication throughout the service process. Excellent team work and great coffee too! Thanks much!
Benjamin R.
5 out of 5
7/1/2025
Everything went smoothly, thanks
Ian P.
5 out of 5
7/1/2025
Did a great job and kept me informed
Patrick K.
5 out of 5
7/1/2025
Thanks for taking care of my truck.
Jolene H.
2 out of 5
7/1/2025
I had scheduled an appt for 9:30, but when I arrived they said my appt was for 9:00. So I had to wait. What should have been a 30 min appt turned into 2 hours. Hopefully everything is fixed right! Last week it ended up with a leak, which meant an extra trip in. My time is also valuable and I certainly don’t like to spend so much time in your waiting room.
Carol B.
3 out of 5
7/1/2025
After I left I looked at the plastic sticker on the windshield. It said my next visit would be 164,000+ miles or 12/30/25. However, today I brought it in with 169,443 miles. So am wondering what the next mileage should be. 180,000?
Cathleen P.
5 out of 5
7/1/2025
Very efficient
John R.
5 out of 5
7/1/2025
I have always been pleased with Paul’s performance in providing me quality service.
Jeanne W.
1 out of 5
7/1/2025
This is the 2nd time that the mileage was recorded incorrectly and it messed up the CarFacts for my vehicle. In addition, I noticed that my license plate numberletters are also wrong this time and last time Please try to do better.
Sayury P.
5 out of 5
7/1/2025
My visit to Smart mothers for service was smooth, pleasant as always love their patience and greetings to customers. Besides they always provided snacks and drinks. Thanks ❤️????
Ryan S.
5 out of 5
7/1/2025
Spectacular service as always
Emanuel L.
5 out of 5
7/1/2025
Great friendly service
Pamela J.
5 out of 5
7/1/2025
Excellent customer service!
Terence S.
5 out of 5
7/1/2025
Alyssa made the transaction go very smoothly. Thank you!
Elizabeth S.
5 out of 5
6/30/2025
Excellent job
Tiffany S.
5 out of 5
6/30/2025
Everything went well! No concerns noted.
Daniel L.
5 out of 5
6/29/2025
Eric is awesome at his job! Super friendly and professional!
Douglas H.
5 out of 5
6/29/2025
Thanks for all your help. Especially appreciated the courtesy vehicle.
David L.
4 out of 5
6/29/2025
I was initially dismayed at the confusion over the previous service record in your system, but Angel sorted it out for us.
Lydia W.
4 out of 5
6/29/2025
Caleb was very kind and helpful! He even helped clean up the water my toddler spilled.

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