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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5665 reviews 61%
4 star 1987 reviews 21%
3 star 322 reviews 3%
2 star 657 reviews 7%
1 star 675 reviews 7%
Review Us
Jerry D.
5 out of 5
6/4/2026
The main reason I come to Smart Motors, I know the quality of work with past experience has been the best and always reliable. Best Regards Jerry D
Franklin C.
5 out of 5
6/4/2026
Eric was very helpful and explained the work done on my Toyota clearly. I was very pleased.
Geri C.
5 out of 5
6/4/2026
I was absolutely amazed by how quickly this service was performed! Thanks to all involved.
Monika P.
3 out of 5
6/4/2026
Just please turn down the air conditioning in the waiting room. I’m still cold 3 hours later! ????
Jane S.
5 out of 5
6/4/2026
Vincent was excellent!!!
Thomas C.
1 out of 5
6/4/2026
When I got in my car to leave, there were sunflower seed hulls on my dashboard. I don’t eat sunflower seeds in my car. Also, the Tire Pressure Low warning came on when I started the car, right after the person at the Service desk had gone over all that was done and showed me the tire pressure had been checked. The Tire Pressure Low indicator wasn’t on when I arrived. I would’ve gone back inside and asked for it to be looked at but I was under time pressure to get to a meeting at work.
Barbara V.
5 out of 5
6/4/2026
I trust the staff at Smart Motors to do their best to maintain my car.
Armando A.
4 out of 5
6/4/2026
They were very kind A good service
Blake B.
1 out of 5
6/4/2026
3hrs for an oil change :( Not acceptable
Pashoua L.
4 out of 5
6/4/2026
Ben did a great job working to get my tire replace from the manufacturer and working out a time that fits my schedule
Zachary M.
5 out of 5
6/4/2026
No feedback. Keep doing what you're doing!
Hugo K.
5 out of 5
6/4/2026
Jenna was great!
Rhonda D.
4 out of 5
6/4/2026
Ben was great, very professional and friendly. The service didn't take longer than expected. They took my car into the garage on time
Hector V.
5 out of 5
6/3/2026
Good job!!
Susan Q.
5 out of 5
6/3/2026
Khon was professional, knowledgeable and thorough in explaining what needed to be done with my car’s maintenance. Thank you, Khon.
Catherine D.
5 out of 5
6/3/2026
Your people were wonderful
David N.
4 out of 5
6/3/2026
Roger did a nice job summarizing the maintenance things I should plan on (what/when) for my 240,000 miles RAV4.
Jo Anne.
5 out of 5
6/3/2026
Very good service! Helped alot with my questions
Caroline M.
5 out of 5
6/3/2026
I really appreciate the help that Alyssa provided. She did a great job!
Nicholas Z.
1 out of 5
6/3/2026
My vehicle did not need an aligment and they hardly adjusted anything. Only charged me half price, but still not worth it. It driving just fine, did not and does not have tire wear issues. I think they could have visually checked while rotating the tires. Unnecessary upsell, if you ask me.

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