I’m very impressed with the service that I received. The only reason that I said no was that I sent my truck in for service to fix the parking and bsm sensors. This was done well; however, when I picked my truck up, one of the bsm lights in the driver side mirror is still not working. I would have figured that this would be checked.
Initially, we did not know where to go. My husband walked to where a few men gathered and asked a few questions being we had an appointment. Unfortunately they answered it, but with some attitude. This was the first time here for this and was not impressed. When we got to the stall, we were greeted by a nanbthat took our info. He handled it a little better. We went into v wait and it turned out much better with another young man going overinfo. It turned out well in the end with a young man at the desk going over the service with the bonus of a car wash. It turned out well. It just wasn't a good first impression. Thank you for checking.
I thought Eric was exceptionally pleasant, helpful, and thorough.
I greatly appreciated Ben’s assistance with my Camry’s service today and with ensuring that the Extended Vehicle Maintenance Plan that I purchased was set up as I intended / hoped it could be. (Both the service and the Maintenance Plan were a bit atypical, so he really went the extra mile for me.
Wilker gave me excellent information on future needs for my vehicle.
Always very happy with service at Smart Motors! Service reps are well spoken and easy to understand as they explain results of the visit. Very pleasant and clean showroom, waiting room , and dealership. Love my Toyota and will be buying the next one here????????
All is good and I am completely satisfied
He was very thorough in explaining the findings of the inspection, providing options for additional services, and other issues to watch going forward. Excellent service
Great communication, kept me updated, and answered all my questions
Everything went good. No issues.
He did a great job and was very professional
Eric was very courteous and efficient. Thanks.
You were good listeners and I left feeling confident with your service.
I am very happy with Khon. I am not so happy with the person who gave me the appointment on the phone and didn’t tell me I needed the 60 K service so I have to go back in 2 days. Khon was lovely and even double checked for me.
We've always have had good experiences with all your team members. They have always been very accomodating and cordial and service with a smile. But David was great. Very easy to work with.
Thank you,
Doug Naujeck
Thanks for your help Gregorio! Much appreciated!
Eric Muma was a great service provider. He was organized and efficient, a positive person.
Friendly, knowledgeable service!
Dave is on it. Always kind and with a smile.
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