Personable and awesome. Explained everything, and only recommended what my car needed.
Great experience with Khon! He explains things very clearly and is extremely nice. I hope to get him again next time.
The service person explained that since I had put so few miles on the car over 8 months, it didn't need any service for 3 more months. So the general evaluation they did on my car showed no problems and I was happy for a free service check.
He checked my wipers, that I had asked about & was able to get them changed right away without making me come all the way back to Madison and was honest about only needing to change the blades, so that saved me some $ & time. I appreciate the honesty and ability to get stuff done quickly.
Alyssa was nice to work with and let me know what was going with my vehicle. My A/C work great.
Quick, and courteous while answering every question. Got the work I wanted done, done. Have more work to get done and begin trying to schedule it. I'll be back. Experience was more than "fine".
That is a very leading question and really not appropriate.
He was very thorough, kind & a gentleman as he walked me to my car under an umbrella.
Khon had trouble locating my service agreement. I asked him to look again. He didn’t find it despite this was my 4th service out of the 5 pack that I purchased. I asked him to look again third time. He said he found it but the service person before him didn’t list it. It was a little annoying and frankly embarrassing but the problem got resolved.
Mallory was excellent to work with! I would recommend her to anyone! Very good communication and knew what she was talking about!
Ian did a great job. He treated me like a valued customer, even though I was from out of state. I really appreciated his attitude.
I appreciated the way Eric informed ne of all the necessary facts, and then the way he followed through and booked me an appointment for the following day when the 4 new tires would be in the shop. He is professional and
courteous and patient.
Great service overall. Options were clearly described to me. Work was done in less time than was estimated.
Paul is treasure to your organization. Thank you to Paul for all his help and communication.
Way too expensive. I was informed beforehand but still shaking my head. Feels like I should be going elsewhere.
My only issue was it wasn’t done in one day.
Roger was very knowledgeable and offered valuable specific advice as to future actions to keep our Venza running well.
Roger is on top of a most perplexing and unusual problem. I am confident he will solve it.
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