All the people I worked with were kind and helpful. Thanks
Paul was excellent and answered every question.
David was awesome and really helpful with my vehicle!
Completely satisfied. I had an appointment and got in right away and had my oil change, tires rotated and was sent on my way. I didn’t have to wait for anything.
Very nice being there today and thank you for the free car wash!
David was always in contact with me, advising me about the status of my vehicle and the repair that was completed. David is very professional, and speaks to the quality of the employees that you have.
Have now had several excellent experiences with Alyssa and she has provided outstanding service every time. I have a much-loved 2002 Prius — thanks, Toyota! — and Alyssa’s thorough, attentive care keeps it purring. I hope Smart Motors recognizes Alyssa’s exceptional abilities because she is a true asset to your company.
Technicians should have acknowledged their mistake of a mislabeled oil change sticker that indicated an oil change due in October 2, 2025. I’m sorry I got mad at their insistence on being right and that I was wrong. I needed the car to be ready for a funeral this weekend and I was very upset.
Very pleasant to work with
Thanks for the great work. The Highlander rides great ! From drop off to communication during and then pick up everything was smooth.
Initially there was an oversight and I was not told that using the shuttle service was one way to work. When my car was not diagnosed Jesse made arrangements for a return ride and a loaner vehicle
The service rep was very courteous and professional.
Last oil change I had from a local business and they suggested several hundred dollars of work that should be be done. I was interested to hear if if Paul and Toyota mechanics came up with the same recommendations. They did not. I will be back to Toyota for future oil changes. I trust Paul and your company.
Vincent is awesome! He clearly knew all the particulars of our service contract with Smart (not always the case). He is well spoken and courteous and professional.
Very friendly and professional! Appreciated the time he spent to review my car care.
Sean was great! He suggested my wipers would improve if I got new OEM Toyota wipers and corrected an issue I’ve had regardless of which brand of wipers I’ve installed in the past. He was helpful but not pushy. Great service!
Helpful and quick to respond to my texts. Thanks!
As far as the actual service work performed on the vehicle, I have no basis to question that. I am not a service technician. My only concern is with the mileage in/out reported on the September 25 invoice versus the actual mileage. While I have reason to question the explanation provided for the mileage discrepancy, I am not going to pursue this any further
Thank you
Social