Great job! We couldn't be happier with our service appointment today.
My new tires feel larger than the tires they replaced.
Justin was very informative and pleasant to deal with. With a pregnant wife at home we were nervous about timing, but everything worked out perfectly. I would like to thank Justin again for all of his help!
I asked for an oil change, which did not happen. Instead, my tires were rotated, and I was charged. I had also asked for a trans fluid change, but on my work document, it indicated I skipped this recommendation. He doesn't listen too well.
Great salesman , he explains everything and does his best to find the best vehicle for the costumer. I have his card and will ask for him when I determine what I want to do regarding a new car.
We appreciate Paul's approach to service.Never any pressure just the facts.
Great service..Gregorio was very knowledgable and pleasant to work with.
Easy to get appt, quick service.
I was forgotten in the waiting room, until I came to the desk to ask what was going on. It turned what should’ve been a 45 minute appointment into an hour and a half.
I had my Highlander serviced about a week and a half ago. I then drove at north for a few days and it made a terrible noise at certain speeds. It turned out that the heat shield was dragging on the ground and on my tires. A friend cut off some of the offending parts. When I brought the car in today, the part that had not been put on the other week was installed. So I’m happy about the work today. And apology was given to me and the service was free. However, I was not happy about the extra noise and worry in trouble that I went through up until that point.
Simply perfect. Excellent customer service, timely courteous and professional.
I went to have two fluids changed for the 30,000 mile maintenance. Instead, they did a tire rotation. Someone made a big mistake in the maintenance department. When I went to pick up my car, I told him about the mistake and they were able to change the fluids today. This is the second time there was a major screwup with the service department on my vehicles. I am questioning their ability to service vehicles.
Jesse was terrific. He did a great job and kept me up to speed through everything,
Top notch courteous service all around.
A very pleasant experience dropping off, getting a loaner, picking up as well. Loaner was same make and model which was great since I only have 250 miles on mine. Messaging is very nice getting updates. Thank you
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