Vincent Danh was excellent!
The team at Smart Toyota is top notch and deliver great service every time . I have dealt with Paul and Rodger and they are both assets to the company. I will be a life long customer
I was fully satisfied with both my service experiences. However, I am having a problem that might not qualify as service-related. At some point the Apple car-play feature stopped working. I have reviewed numerous tutorials and made several attempts to fix this. I feel inept as I have been completely unsuccessful. In wondering whether Smart could help me with this, I should make it clear that I did not purchase the car from you. This was because you were unable to obtain it due to its limited supply. Still, if you believe this is not properly within the scope of assistance, I will understand.
Alyssa did an incredible job organizing my service. My car looks fantastic! Thank you Alyssa!
Pat Schultz
I have asked several times to have my number switched back to primary. My husband took in the car once and they switched him to primary. Every time I take the car in I tell them mine should be primary and ask them to call or text my number. They say they will and then don't. Got a call after my husband said to call me and then they said they would text me but it went to him. Finally just took him off but don't feel I should have to do that. Then when I called to schedule they told me oil and tire but when I checked in they said really only tire rotation. I appreciate that but it made me question if I even needed the rotation since I got new tires and now not sure. Little things but it adds up. I don't need a call but frustrating when I need to say things multiple times.
Gregorio was a 2 out of 10 which is borderline an employee who should be FIRED
Love my 2018 Highlander. Almost 100,000 miles and runs perfectly. Smart Motors has done a great job caring for my Highlander.
Mallory was exceptionally excellent!
Mallory was great! I really appreciated how she communicated and got my vehicle see goes quickly.
You couldn’t figure out what was wrong with my car, so it **** to ****.
Appreciate Greg's prompt maintenance status update and transparent price quote and Rogers help on answering all my questions when picking up my car. See you all at my next oil change.
He was very helpful and very nice
Great job as always, Appreciate the fast friendly service!
Jesse Deyo was great. I wasn’t completely satisfied because whoever scheduled my appointment told me that a recall fix could be done and would take all day for the download. When I arrived I was told the fix was not available yet. My husband came in our other car rather than getting a loaner. It was a wasted trip for him.
Other than that, I was satisfied with my visit.
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