Excellent communications - thank you!
Wonderful customer service. Very Knowledgeable
What was billed as routine maintenance took almost 2 hours, time I hadn’t budgeted for. It seemed like the extra time was being used to find more things to suggest I spend money on. I felt used.
It was a great experience, my tech kept me apprized of what was going on, and what delays may have happened.
It was fair and accurate time and pricing. I thought Jesse and all the team there did, and does, a great job and I appreciate it!!
Jesse was superb as usual. Always great service from him.
Exceptional experience-the best at this dealership so far!
Dropping off and picking up my vehicle was a breeze. The service was done quickly and I’m completely satisfied with the work. Kenny and Ben were both very kind and helpful, and Sergio was kind and professional. I’ll certainly be bringing my vehicle back to this location for future service.
Mallory is always great to work with! Super pleasant and helpful- personalized service. Walked me to my car to show how to check oil. Mallory deserves recognition for making the service experience easy and streamlined.
Eric was polite professional and thorough.
My spark plugs had already been replaced, Smart wanted to charge me $400 for replacing them again. Smart says all four of my tire pressure sensors went bad at the same time and wanted $800 to replace them. Smart wanted $700 per axle to replace my brake pads. AI says this price is above the highest Toyota dealership price range for replacing pads.
Parts are ordered. Will be bringing the highlander back for air conditioner service.
Thank you for fixing the problem in a timely manner. I appreciate that it was fixed in a half day!
Very kind service men, great help and understandable.
Paul and the tech that serviced my truck were great!!
Alyssa was spectacular from start to finish. My husband and I were very impressed with how every detail was handled. Our experience could not have been better. Thank you!
I was charged $376 to fix the fuel door, I think it’s simply outrageous.
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