Smart Motors Toyota Auto Repair Service

Friendly and fast service.

David was great. Very knowledgeable and creative in trying to solve issues and maintain value. The techs were great and did awesome work.

Prompt service today.

Thank you for you help!

This is my fifth Toyota pick up. The first was a little 4 cylinder in the 1980s. My kids wore it out. I have not had any major issues, just worn out stuff because I keep them and wear is normal. Quality is always excellent. Service at Smart has always been very good. No complaints.

Estuve más de 2 horas esperando que le hicieran mantenimiento a mi carro es mucho tiempo

Received my car back with the same issue and wasn’t aware of the charge for diagnostic. Car is still dropping out sound

A+ service from Vincent.

Dave K helped out a lot, and was efficient and friendly and professional.

Thorough and timely communication, sound advice, thank you to Roger. Three of us involved in decision-making makes things a little chanting and Roger did an excellent job.

Great job. Everyone is so professional and knowledgeable. I am grateful for their service!

Ok

They didn't deny my whole truck. I came in when I told them the light was on, they didn't fix that, but they did fix the water pump. When you're coming now, when an engine light owned, they supposed to check the whole vehicle.But they didn't.They only fixed the water pump

Nice young man. Very helpful

Alyssa was absolutely wonderful! Very Personable. My car took longer than I had been promised and Alyssa was good to keep me informed on progress. She was great!!

David is an exceptionally good service advisor! I trust him 100%.

We scheduled, what we thought would be a 30 minute service at 11:30 (10,000 mile oil change and tire rotation). We arrived early (10:15) to ensure we didn’t hold anyone up. We waited in the car to be checked in for 10 minutes. When we were finally checked in we sat in the waiting room for an hour before the car was even rolled into the bay. We watched it roll in. We then sat for another 30 minutes before someone came to talk to us, and then the service was done about 20 minutes after that. We will not be returning. We wasted 2 hours of our day in Madison sitting and waiting for what should have been 20-30 minutes to begin with. Had this not been scheduled and we just dropped in, I would understand that we had to wait. The fact that it was scheduled was extremely frustrating. I can’t imagine running a business in this way.

Yes I was satified

Greg did a great job and was very considerate

effective & prompt communication