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Real Reviews From Verified Customers

Service Center Review Summary

5 star 525 reviews 58%
4 star 213 reviews 23%
3 star 31 reviews 3%
2 star 72 reviews 8%
1 star 71 reviews 8%
Review Us
David K.
1 out of 5
11/22/2025
My estimate was originally $164 for a tire rotation and oil change! This is too high. Added state inspection and emissions and it ended up$234. I will be back in a year, not before. I’ll learn to perform my own oil changes and tire rotations.
Scott E.
5 out of 5
11/22/2025
Excellent
Tracy Y.
5 out of 5
11/22/2025
Pleasant experience
Lyle M.
4 out of 5
11/22/2025
Ryan was courteous & professional. Great service over many years on the Camry we now longer own. Great service is one of the reasons we purchased our Rav4 at Faulkner.
Lalita W.
5 out of 5
11/22/2025
Ryan is fantastic! I especially appreciate how he consistently provides timely and clear updates while my car is being serviced. This level of communication makes the entire service process stress-free. Highly recommend!
Sandra F.
5 out of 5
11/21/2025
Ryan was very informative and helpful. Thank you
Carol Ann.
4 out of 5
11/21/2025
Ryan is kind man. He explained everything to me and show deep regard for my questions & concerns. I like to to Faulkner because of Ryan. Thank you, Carol Ann M
Marie R.
5 out of 5
11/21/2025
Great service, Randy is very knowledgeable, friendly and courteous.
Gerardo M.
5 out of 5
11/21/2025
All good
William A.
4 out of 5
11/21/2025
Great dealership, been coming here for years
Larry S.
5 out of 5
11/20/2025
Like Faulkner sales N service. The 2 service writers that take care of are always on the Ballard get me in when I want. Shop has always done a good job. Thank you, LT
Rosalio F.
5 out of 5
11/20/2025
Great service !
Craig M.
5 out of 5
11/20/2025
Always great service I can trust.
Carey D.
4 out of 5
11/20/2025
Car service is always well done and in a timely and courteous, supportive manner. It's easy to ask questions, and to determine the severity of service needs for the future. I appreciate all of the help I receive from Dave at the door to check and pay. Really happy to see Ryan well again. Happy Thanksgiving and Christmas blessings to all the Toyota staff and service folks!
Not Provided.
4 out of 5
11/19/2025
Ended up getting a new vehicle!
Kayla G.
5 out of 5
11/19/2025
Ryan was great, understanding, and helped me right away
Allan R.
2 out of 5
11/19/2025
Everyone was super polite and helpful in trying to fix the problem but they were unable to do so. Need to come back tomorrow to see if they can fix it.
Dave C.
5 out of 5
11/19/2025
thank you!
Barry P.
5 out of 5
11/19/2025
Ryan was excellent
Dana K.
5 out of 5
11/18/2025
Everyone at Faulkner are awesome, and super helpful.

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