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Real Reviews From Verified Customers

Service Center Review Summary

5 star 525 reviews 58%
4 star 213 reviews 23%
3 star 31 reviews 3%
2 star 72 reviews 8%
1 star 71 reviews 8%
Review Us
Rebecca G.
5 out of 5
12/16/2025
No comment at this time thank you for everything
Porita W.
5 out of 5
12/16/2025
I have been coming to Toyota Faulkner in Harrisburg for years. Customer service is always pleasant.
Natalie D.
2 out of 5
12/14/2025
When I came to pick up the car, the lady at the register basically looked like she was busy with 1 million other things and just gave me the total amount owed. I would think that someone would ask if we had any questions about the service or recall. Nothing was mentioned. I save around $30 at my local garage for an oil change.
Troy Y.
3 out of 5
12/14/2025
Ryan was great as always. I believe a tech got grease on my driver seat that was not there before.
Russell B.
4 out of 5
12/13/2025
It is always a wonderful experience getting our car serviced at your dealership. Thank you!
Bonnie M.
4 out of 5
12/13/2025
Appreciate working with Ryan.
Jameson L.
5 out of 5
12/12/2025
Thank you,I hope I always get good service
**** S.
5 out of 5
12/12/2025
Randy is always concerned for my auto service needs.
Moriamo A.
5 out of 5
12/12/2025
Thank Nice service
Vilma S.
4 out of 5
12/12/2025
Very friendly compassionate patient people That would help even in bad days I trust getting my car maintenance here No where else Thank you ????
Charles H.
4 out of 5
12/12/2025
It was very helpful to have had the use of a loaner vehicle!
Robert O.
5 out of 5
12/11/2025
Excellent service thanks
Helia G.
5 out of 5
12/11/2025
RYAN, Always makes me feel welcomed, he treats me like family. Not just him, the whole front desks, plus the cashier. Thank you Helia G
Ellen P.
3 out of 5
12/11/2025
It took longer than I expected. I only had an oil change and I was there for an hour and half. I wasn’t planning on being there that long .
Anthony L.
5 out of 5
12/11/2025
Thank you
Konstantin D.
5 out of 5
12/11/2025
No surprises No complaints Thanks for the smooth experience
Joseph H.
5 out of 5
12/11/2025
Fast and efficient.
Robert D.
2 out of 5
12/11/2025
Service by everyone was very good. Ryan was the person with whom we dealt most - he was having trouble with his internet connection and was gracious during the delay. Ryan did not stop being entirely courteous and helpful the entire time he was dealing with my wife and me. Did you think someone else helped us maybe because Ryan had to use another employee’s tablet or net address?
Sue K.
5 out of 5
12/11/2025
Ryan has always been professional and proactive. He’s top notch.
Karen S.
4 out of 5
12/11/2025
I have been a customer of Faulkner Toyota for over 20 years. I love my 2005 Corolla, and I love the treatment that it receives from Faulkner. I have always found the managers, the associates, the technicians, the cashiers, the salespeople and the mechanics to always be professional, friendly, very well experienced. The facility is always clean and welcoming.

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