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Real Reviews From Verified Customers

Service Center Review Summary

5 star 525 reviews 58%
4 star 212 reviews 23%
3 star 31 reviews 3%
2 star 72 reviews 8%
1 star 71 reviews 8%
Review Us
Antonius S.
5 out of 5
2/21/2026
Thank you!
Frank S.
3 out of 5
2/20/2026
Did take longer than expected tho
George Y.
4 out of 5
2/19/2026
I was kept informed on the status of my vehicle and of any problems that needed to be addressed.
William M.
5 out of 5
2/19/2026
Really appreciate them. Getting me in day early.
Lori Z.
5 out of 5
2/19/2026
Excellent service!
Ashley T.
5 out of 5
2/19/2026
Very fast, easy communication. Very trustful that Randy is knowledgeable with my vehicle repairs.
Ted M.
2 out of 5
2/18/2026
A personal review of the work that was done would have been helpful.
Peter L.
5 out of 5
2/18/2026
I am confident and trust that my Tacoma will be professionally maintained at Faulkner Toyota.
Sandra C.
5 out of 5
2/18/2026
Everyone was so nice and came out to tell me things were good told me all that was done. Good experience with all. The man that greets you and takes your car when you come and when you leave is so kind and helpful. Always glad to see him…so nice. Great people!!!
Raissa S.
5 out of 5
2/17/2026
Exceptional service!
Michael G.
5 out of 5
2/17/2026
Ryan has always been an exceptional person to deal with.
Max O.
2 out of 5
2/17/2026
Your staff didn’t communicate well enough my issue and a big problem was caused for the second inspection in a row. Also your staff doesn’t return emails or online messages via your website, or maybe they never got the messages. This may have been my last time at your dealership, ever.
Cherree B.
5 out of 5
2/17/2026
The servicemen and the technician were very helpful and respectful, thank you!
Robert R.
5 out of 5
2/17/2026
He did his job in a totally professional manner
Ryan W.
4 out of 5
2/15/2026
First time at this dealership and will continue to come here. Great job!
Barry C.
4 out of 5
2/14/2026
I was promptly checked in and kept up to date as work was being done.
Phillip T.
1 out of 5
2/14/2026
While the service itself was done fine as far as I can tell, but a few issues were disappointing. My wife and kids were sitting in the waiting room only to find out the vehicle was done approximately 40 minutes prior, when she decided to walk up front to see if the services were completed. Next I noticed a bunch of scratches on the back of the vehicle from the sub par wash they gave the Van and that's quite frustrating to now have all of these scratches (that do not just wipe away) on the back half of the vehicle. So not so thrilled about that.
Gloria G.
5 out of 5
2/14/2026
Ryan is very slay ✨ give him a raise.
David C.
5 out of 5
2/13/2026
Good guys and very helpful.
Lauren N.
5 out of 5
2/13/2026
They were awesome and I am pleased and always recommend them! Thank you

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