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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1647 reviews 53%
4 star 737 reviews 24%
3 star 112 reviews 4%
2 star 282 reviews 9%
1 star 345 reviews 11%
Review Us
Alan M.
1 out of 5
5/22/2026
Every thing was good except for failure to place tire air cap on left rear tire
Roy L.
5 out of 5
5/22/2026
Ray was very helpful I had forgotten about my appointment and he helped me get in the same day.
Tamra M.
5 out of 5
5/22/2026
Not only did the work exceed expectations but John the shuttle driver was great! Thank you!
Michael K.
5 out of 5
5/21/2026
Nice people
Louise E.
5 out of 5
5/21/2026
Steve was very kind and welcoming! It was also nice to see John Dasher the salesman who helped me purchase my RAV 4. Louise ????
Elisabeth K.
2 out of 5
5/21/2026
We have used Lewis Toyota for almost all of our service needs for approximately 20 years. Ever since Kelly left, the quality of service has declined. Every time we have come for service in the last four years or more, either the job hasn’t been done thoroughly and properly, or we have been upsold or overcharged. Yesterday, I received a text asking me to authorize $1869 (or thereabouts) as the “total estimated charge” and I was charged $2700, because apparently the “total” charge didn’t include charges already approved earlier in the day. Your definition of “total” is apparently different than mine. You need to fix your automated system so that it doesn’t call charges “total” when they clearly are not, or you need to have a human being call to clarify such issues. After numerous such disappointing incidents, my family will not be returning.
Dawna P.
5 out of 5
5/21/2026
I appreciate all the time and attention Ray Brown gave me and my car. He listens and he follows thru. True professional. Thank you to Ray and Lewis Toyota. So far my car is running fine.
Dana S.
5 out of 5
5/20/2026
Great customer service!
Anthony R.
5 out of 5
5/20/2026
Great work in the care of my vehicle. The staff was professional and courteous. Thank you!!!
Andrew S.
4 out of 5
5/20/2026
Ray is the best! He’s the reason I go to Lewis
Deborah B.
5 out of 5
5/20/2026
Everything went very well and smoothly thank you so much
Steve B.
5 out of 5
5/19/2026
Ray always goes out of his way to produce a superior service to me. Always give top quality service
Delores B.
3 out of 5
5/19/2026
1.5hrs a little long for an oil change. But satisfied with oil change.
Sherri C.
5 out of 5
5/19/2026
Steve was very kind and helpful with all the questions and service needs I had about our vehicle. Thank you for such great service!
Elise F.
4 out of 5
5/19/2026
They were friendly and responsive. I had engine trouble driving on the interstate early in the morning- and I happened to be right by the dealership I bought my car at as they were just opening up. They got me right in! and showed me where the coffee was. A couple wires were replaced and I was on my way.
Lance W.
2 out of 5
5/19/2026
I do not intend on coming back
Julia N.
2 out of 5
5/19/2026
Didn't like getting a text about what was needed rather than talking to a person.
Mark H.
5 out of 5
5/18/2026
Excellent service as always. Beth is an amazing service advisor with outstanding people skills and product knowledge
Russell W.
5 out of 5
5/16/2026
Always friendly..
Stuart C.
4 out of 5
5/16/2026
Nice waiting room

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