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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1581 reviews 53%
4 star 709 reviews 24%
3 star 107 reviews 4%
2 star 274 reviews 9%
1 star 323 reviews 11%
Review Us
John C.
5 out of 5
4/10/2026
Everything was done professionally and timely
Lisa T.
5 out of 5
4/10/2026
Friendly service
James E.
1 out of 5
4/10/2026
Tire pressure was low when I dropped off my car, was low when I picked it up. Makes me wonder if the other checks were done? It’s a little thing but it’s annoying.
Jane E.
5 out of 5
4/10/2026
Thanks for good service!
Ken H.
5 out of 5
4/10/2026
Beth was very professional
Ronald G.
5 out of 5
4/9/2026
The service and communication was top notch. Will definitely be back for my next service.
Kathy M.
5 out of 5
4/9/2026
Beth possesses a perfect combination of professionalism, knowledge, respect and courtesy. She has my trust! Thank you to all at Toyota who take great care of us! ????
Thomas L.
4 out of 5
4/9/2026
I thought they could have repaired the tire with no charge under the 25,000 mile policy but it’s not that big of a deal. The dealership has been very good to me over the 44 years we have worked together
Jody K.
1 out of 5
4/8/2026
Was told the driver for my ride home would arrive shortly. It took 1 hour 15 minutes before the driver was there. Some of the staff seemed not courteous and it was not their business to be bothered with customers.
Richard K.
5 out of 5
4/8/2026
Great service. Thank you.
Zina S.
5 out of 5
4/7/2026
Yes
Dena P.
5 out of 5
4/7/2026
Thank you! Always great service
Donna M.
5 out of 5
4/7/2026
I would not go any where else with my Toyota I love it that woman are working on cars and men I trust this place and it feels like family when I walk in to this Toyota Dealership
Ty F.
1 out of 5
4/7/2026
2.5 hrs to complete routine maintenance seems excessive. Plus I had to ask for my truck after maintenance was completed. I had also requested for my seatbelts to be looked at when I booked my appointment and that wasn't done.
Shannon B.
4 out of 5
4/5/2026
Steve R is amazing! Got the tires we wanted and communication was the best!
Marjorie W.
2 out of 5
4/4/2026
I feel that since I had an appointment, I should have not been there almost 2 hours. I guess next time I will ask how long it should take.. The service itself was fine and the people were nice.
Debra W.
4 out of 5
4/4/2026
Thank you so much. I was expecting a big bill and there was no charge. I will see you Monday. I know it will cost and fixing whatever else is on the list that is important. I may have to get stuff fixed a little bit at a time but you guys always take care of me. Thanks again
Mary N.
4 out of 5
4/4/2026
Beth was very helpful, and offered me options fir scheduling. She was very respectful. The mechanics who worked on the car did not provide a handout checklist of the details of the inspection. I had to get it from Ray. They also did not set the odometer to the mileage like I have always had it. I was not sure how to reset it, so had to drive back and ask Ray to set it. As usual, I can always count on Ray. Overall— quite satisfied that the work and inspection were done correctly.
Sierra W.
5 out of 5
4/4/2026
Beth is always great
Rosemarie A.
4 out of 5
4/3/2026
Ray started this great customer experience in January. He recognized I would be needing new tires in the next 3-4 months based on my tread depth. He offered me research on multiple brands and tires that would fit my vehicle along with reviews. It allowed me to do my own research into the same tires through other retailers for price, durability, customer satisfaction for the tires. And ultimately I agreed with Ray’s recommendations, they were spot on. Lewis Toyota’s service team are so great to work with, and Ray is phenomenal.

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