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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1597 reviews 53%
4 star 716 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 330 reviews 11%
Review Us
Deborah W.
4 out of 5
3/26/2025
Brought my car in to have tires aired up and upon examining my tires, Beth noticed a screw which was causing the air leakage. Without her close examination the problem would have gone undetected with perhaps some serious issues later. So appreciated her carefully trained eye!
James B.
5 out of 5
3/25/2025
Honored your work.
David S.
4 out of 5
3/25/2025
Polite, sincere and honest,this mas
Terry D.
4 out of 5
3/25/2025
My complete trust always ! Very thorough and complete! And I so appreciate the ride to and from my house if the truck has to be there for the day . Very trustworthy , reliable and honest !
Stephanie L.
5 out of 5
3/23/2025
Jeremy was incredible. I will definitely recommend him to anyone.
Brian N.
5 out of 5
3/22/2025
Everything was great.
Craig G.
5 out of 5
3/22/2025
Ray did a fantastic job. He kept me well informed and answered all my questions.
Robert M.
4 out of 5
3/22/2025
The mechanic did a GREAT JOB OF clearing up the outside lens covers of the headlights, given the age of the vehicle and how old the ‘ lens’ covers are!
Leatrice F.
5 out of 5
3/22/2025
Always kind and considerate service.
Andrew F.
4 out of 5
3/22/2025
I loved every second of this experience. Felt for the first time, that a mechanic was truthful and straightforward
Shirley D.
5 out of 5
3/22/2025
Service was done in a timely manner.
Stephanie C.
4 out of 5
3/22/2025
Ray did a wonderful job at assisting me with my auto service needs today. Ray contacted me as soon as he had an estimate for my repairs. Ray walked me through my options and answered all of my questions. He was patient with me as I called back to add service. In my past experience at other auto repair shops, I haven’t felt like I was heard especially being a female . However, Ray listened and proved to provide an excellent customer service experience today. Thank you to Ray and Lewis Toyota, you have gained a repeat customer! ~ Stephanie C
Bruce T.
1 out of 5
3/21/2025
Beth did great, I am unhappy that the technician did not make sure the steering wheel was not offset. That is basic stuff that should be done. It was an inconvenience to have to bring my car in twice.
Martin M.
5 out of 5
3/21/2025
All good
John G.
4 out of 5
3/21/2025
Beth kept me informed on status of maintenance, approximate time it would be finished, and coordinated my pick-up with the courtesy driver.
Neil P.
1 out of 5
3/21/2025
Way to expensive
Steve N.
5 out of 5
3/21/2025
Great experience
Rebecca C.
1 out of 5
3/21/2025
1 hour 45 minutes for an oil change and tire rotation. Upon arrival there were cars in line yet to be taken in for service. Although the service attendant was nice, he acknowledged that they were behind. This is the second time that a simple oil change and tire rotation took way longer than was necessary. My time is valuable, I wish that this was noticed today.
Nick E.
2 out of 5
3/20/2025
I don't know.
Brad M.
1 out of 5
3/20/2025
Positives: Friendly service staff, nice waiting facility, coffee and water available. Negatives: Oil change took an hour, price of visit was much more than the quote($75 vs 110). I had to question the price and when I did they dropped the price closer to the original estimate. I don’t feel customer should have to question a quote. When I went to get into the car there were dirty hand prints on the door and the handle. I have been a Lewis fan for a long time but was not impressed with this visit. I would prefer not called about the visit.

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