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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1597 reviews 53%
4 star 716 reviews 24%
3 star 109 reviews 4%
2 star 276 reviews 9%
1 star 330 reviews 11%
Review Us
Dave H.
5 out of 5
4/16/2025
She was great. Kept me informed.
Robert S.
1 out of 5
4/16/2025
Put a $2 tab in a loose mud flap and charged $170 for labor. I get paying for expertise but my appointment was at 3:45 and car was ready at a little after 4
Zachary W.
5 out of 5
4/15/2025
Beth is always awesome to work with - very knowledgeable and generally just very helpful with any and everything. She makes it easy to just do business with no bs and I appreciate that a lot.
Patricia M.
5 out of 5
4/15/2025
Beth and the driver, John, were both very nice and this was the best service I’ve had at Lewis.
Angela L.
1 out of 5
4/15/2025
My car is still making a whooping noise
Jason B.
5 out of 5
4/13/2025
He did a great job
Keith H.
5 out of 5
4/12/2025
Done quickly and I am satisfied
Timothy B.
5 out of 5
4/12/2025
Excellent service experience Thank you
Christina M.
4 out of 5
4/12/2025
Steve was very informative and like I told him that my inspection report that you give out is not consistent but that has nothing to do with how he did. As a costumer I would like the report to be more consistent so as for big ticket items that need to be fixed some people need to save and can’t get it done right then and there.
Lucas M.
5 out of 5
4/12/2025
Ray Brown is such an awesome dude! I love it when he's around at work. Great customer service
Sonya A.
5 out of 5
4/12/2025
Was there for a recall and everything went as expected.
Raven N.
5 out of 5
4/12/2025
Steve is ALWAYS extremely helpful and eager to assist.
James K.
5 out of 5
4/11/2025
You did good and in a timely way!
Lee S.
3 out of 5
4/11/2025
It would need to be handicapped accessible. The front passenger seat would need to be taken out without ruining the floor.
Richard B.
2 out of 5
4/11/2025
I spent 1.5 hours for tire rotation and check of fluids on my 5000 mile service. I think appointments should take priority . No one offered to reschedule . No one estimated a prolonged wait time. No one empathized with my extended wait. After service was done, staff apologized for the wait. That helped.
David N.
5 out of 5
4/11/2025
Thanks for your work!
Earlene S.
5 out of 5
4/11/2025
Very professional and courtesy and easy to get an appointment scheduled thank you for your great work keep it up
Selena I.
2 out of 5
4/11/2025
I waited 2 and a half hours for an oil change. The toyota app told me my hood was open 8 mins after I arrived, but my service wasn't complete until 2.5 hours later. Absolutely disgusted. No issues, no concerns with the vehicle.. yet it took 2.5 hours. The gentleman who took payment was very polite and apologetic, which is the only positive statement I have for lewis toyota at this time. I am extremely disappointed in the lack of concern of my time.
Zodwa M.
5 out of 5
4/11/2025
I like the curtesy from staff. Very prompt service
Glenn P.
5 out of 5
4/11/2025
Beth did an outstanding job today and explained everything that had been completed.

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