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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1591 reviews 53%
4 star 714 reviews 24%
3 star 108 reviews 4%
2 star 276 reviews 9%
1 star 328 reviews 11%
Review Us
Sujith C.
2 out of 5
9/5/2025
I got informed amount to be $437.50 plus tax but when final bill generated added extra misc charges which not mentioned but when I called for same they saying amount plus tax and fee but it’s never mentioned to me
Sharon M.
3 out of 5
9/5/2025
Poor service
John B.
5 out of 5
9/5/2025
Good prompt and courteous service in a short time frame!!
Brian D.
4 out of 5
9/5/2025
RAY IS GREAT!!!
Margaret W.
4 out of 5
9/5/2025
Ray did a great job. My car was taken care of and was left as it had when I first brought it in.
Jerry C.
5 out of 5
9/4/2025
None
Kathy M.
5 out of 5
9/4/2025
Thank you.
Jeffrey S.
5 out of 5
9/4/2025
Very good service. Thank you.
Richard T.
5 out of 5
9/4/2025
Please tell Steve thanks for being very courteous and professional with me, and for providing me with good information regarding my tires and an upcoming sale. Much appreciated!
Jim D.
4 out of 5
9/4/2025
Attentive staff who listened to my issues
Dennis P.
5 out of 5
9/4/2025
Very friendly.
Carla A.
5 out of 5
9/4/2025
Thank you, Steve and Lewis Toyota
Greg G.
5 out of 5
9/4/2025
Thank you for professional service!
Allison D.
5 out of 5
9/4/2025
Steve was very helpful and courteous!
Michael R.
1 out of 5
9/4/2025
Unexplained charges on invoice.
Kenneth W.
3 out of 5
9/4/2025
Your software needs updating. I had to approve an $89 oil change. Which was actually $0 under the 2 year maintenance. Then when the vehicle was ready I got a text to pay $129. Again which was actually $0 under the maintenance agreement.
Sherry S.
1 out of 5
9/3/2025
I came in for a check up on the car for 5000 miles, my car barely had 1400 miles on it. I called and they said that I should still bring it in because the warranty is only good for two years no matter what my mileage is. So it is very important when we send you these to bring your car in no matter what the mileage is. I think this is ridiculous to get service on a car for 1400 miles when it’s supposed to be checked at 5000 miles. I also asked them to check for a rattling noise that is somewhere in the dash board, I am thinking that it is where the vents are for your heating and cooling. They said that they did hear the rattling noise that does not know where it’s coming from. To wait to see if it gets worse and then bring it back in. My car is a 2025 with 1400 miles on it and it is already making this noise, I only bought the car in May 2025. Is this the kind of service I am to expect from Toyota. If you cannot fix the rattling noise without tearing up a whole brand new car, then you should do something and get me a new car. Or I will just see about trading it somewhere else. Sherry S
Jan Z.
4 out of 5
9/3/2025
Beth is very knowledgeable, friendly, and doesn’t try to do unnecessary services! Much appreciated!
Marcia D.
4 out of 5
9/3/2025
Great work by everyone! Team got me in and out in a timely manner and helped carry my purse and kept my car inside so I did not have to walk very far and they got my walker put in the car for me. Just excellent thank you and give these kids a raise. They deserve it.
Tynell W.
4 out of 5
9/3/2025
Absolutely professional and very prompt affordable service. I love coming to this Toyota for my maintenance because I know the work will be done correctly and proficient.

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