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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1654 reviews 53%
4 star 741 reviews 24%
3 star 113 reviews 4%
2 star 284 reviews 9%
1 star 347 reviews 11%
Review Us
Renee H.
5 out of 5
11/13/2025
You did a good job
Jullie G.
5 out of 5
11/13/2025
Great customer service!!! Thank you!
Kaitlin S.
5 out of 5
11/13/2025
Thanks so much! My car seems like new!
Dale A.
5 out of 5
11/13/2025
My service experience was very good .
Dora J.
5 out of 5
11/13/2025
Very appreciated thanks
Sharon D.
5 out of 5
11/13/2025
Ray was kind, courteous, and I was able to understand all of his information. I appreciated his down-to-earth explanations. Thank you for a wonderful experience.
Emma L.
4 out of 5
11/12/2025
Service so good. From the minute I pulled into garage drive. I was 15 minutes late and felt so terrible but nice man greeted me with “come on in”. No problem. Then a lovely young lady reviewed my requests needed on car. Miles, the technician did a great job. I think that was his name. Discovered my battery was about dead. Had no idea. The icing on the cake is always Mr Brown who checked me out. What a super person. So as always so happy with service for 20 plus years. Emma L
Dustin G.
2 out of 5
11/12/2025
Took way too long to get my vehicle done the pickup and drop off service took way too long too
Larry N.
3 out of 5
11/12/2025
To many complaints to list.
Steve H.
2 out of 5
11/11/2025
Always tell the truth, be honest with the customer. The thing I really appreciate was when Mike the person who worked on my Tacoma told me what was performed on my vehicle and gave advice on keeping my truck in good condition was worth the cost of the charge. Mike is a credit to the Toyota family. Thanks Steve
Brent C.
1 out of 5
11/11/2025
The total price was higher than I expected. Didn't know I would be charged for using my credit card.
Brenda D.
3 out of 5
11/11/2025
Maybe we could decide on a trade in soon
Elizabeth W.
1 out of 5
11/11/2025
I scheduled my appointment specifically to fix a recall but then was told I have to come back as the part needs to be ordered. I assumed they would have the part ready since this appointment was specifically to fix the recall
Eugene D.
3 out of 5
11/11/2025
Poor service
Richard B.
5 out of 5
11/10/2025
Beth is very focused on meeting customer needs and keeping them informed.
Anita B.
5 out of 5
11/8/2025
Steve was helpful
Rosemary C.
5 out of 5
11/8/2025
Work was well-done in a timely manner. Staff were all polite and friendly.
Richard F.
5 out of 5
11/8/2025
Great experience! Very satisfied customer!
Derek B.
5 out of 5
11/8/2025
Efficient and easy. Thank you!
Lana R.
4 out of 5
11/8/2025
This was our first service appointment. I found it surprising the difference between the sales area and the service area. Compared to other dealers we obtain service from your seemed very dirty in the shop, waiting area isn’t very welcoming and the bathroom was dirty and outdated. Employees were kind and welcoming. It was just such a surprise by the conditions of the service area. We noticed mechanics or technicians sitting on the equipment, looking at the phones. Could have been cleaning the service department instead.

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