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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1584 reviews 53%
4 star 709 reviews 24%
3 star 108 reviews 4%
2 star 274 reviews 9%
1 star 324 reviews 11%
Review Us
John-Paul R.
4 out of 5
10/18/2025
Beth has the best communication skills of anyone I have worked with in recent memory. You are very fortunate to have her on your team. I don’t think I have ever had a better experience dealing with a car maintenance and repair shop than I have had with Lewis Toyota and specifically Beth. I know I am paying more to bring it here, but even if you weren’t Toyota experts, it would be totally worth it just based on that.
Amy K.
4 out of 5
10/18/2025
Every employee I saw gave me a smile or said hi. The gal handling my service made sure I knew what the status was. Very good experience today!
Hilary M.
1 out of 5
10/18/2025
I am repeatedly charged for tire rotations which are supposed to be free since I have bought all of my tires there since owning the car.
Amanda P.
5 out of 5
10/18/2025
Steve was Great!
Ralph J.
4 out of 5
10/17/2025
Got new tires, alignment and service done as scheduled.
Jim L.
5 out of 5
10/17/2025
Beth is always polite and helpful!
Brian M.
5 out of 5
10/17/2025
Appreciate everything Beth did she was a great help
Jailene C.
5 out of 5
10/17/2025
Steve took great care of my truck! Every visit to Lewis Toyota is a great experience and it’s what keeps me coming back. Thank you Steve and thank you to the service department!!
Lyle W.
4 out of 5
10/17/2025
Refreshing to not hear the “we won’t program a fob you didn’t buy here” that so many secondary programmers use. As a result I saved quite a bit of money. I also found the charge pretty competitive with the local secondary services. As one who tries to avoid dealerships I was very pleased with my service today.
Timothy L.
5 out of 5
10/17/2025
Ok, great service.
Dereck H.
5 out of 5
10/16/2025
Appreciate all! Thank You
Anne H.
5 out of 5
10/16/2025
Service was prompt and thorough
Jennifer S.
4 out of 5
10/16/2025
Steve explained how rotating my tires could be dangerous because of low tread. So, new tires and a new tire plan!! It took a while but the waiting area was pleasant and I had the opportunity to go home and be brought back if I chose to go.
Caree L.
5 out of 5
10/16/2025
Awesome
Danielle P.
1 out of 5
10/16/2025
My appointment was at 10am. I don’t think my vehicle was put in the back on the lift until close to 1030. Needless to say I was there an hour and a half for a simple oil change. Explain this to me
Daryl F.
1 out of 5
10/16/2025
Person setting up appointment was rude. Inquired about extended warranty and waited 15 / 20 minutes for financial advisor. Never showed up so I left. This is the second time I inquired about extended warranty with long wait.
Barbara B.
4 out of 5
10/16/2025
Beth was very good about informing me about the issues for which I brought my car in and for suggesting other recommended services and giving me the opportunity to decide on what I chose to do this time and what I chose to do at a later date.
Henry A.
5 out of 5
10/15/2025
Beth was great!!!
Cory O.
5 out of 5
10/15/2025
Beth and Brett were wonderful to work with! So helpful with all my questions. I will definitely be back!
Denise J.
5 out of 5
10/15/2025
Steve went above and beyond. Totally satisfied!

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